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My Auto Import Center - Service Center

Muskegon, MI

4.5
1,881 Reviews

1,881 Reviews of My Auto Import Center - Service Center

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February 04, 2022

Fast response and easy make appointment. Get service really fast and clean. Service room and waiting room so clean. Enjoy fresh coffees when waiting More

by michaelphoto12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2022 -

My Auto Import Center responded

Thank you for the Five Star review! We appreciate your support!

February 02, 2022

Got the free oil change and the staff was very helpful. The issue I took it in for was taken care of. Excellent service More

by Balcomla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Mattice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

My Auto Import Center responded

Thank you for the Five Star review! We appreciate you taking the time to share your experience!

February 02, 2022

Very long wait time for service. I had the first appointment of the day and it was just to add two simple accessories to my car. One of the accessories ended up being incorrect...which was the faul More

by Derek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy Bliss
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2022

I had my oil changed on my 2013 Audi A5 Coupe and I I had my oil changed on my 2013 Audi A5 Coupe and I didn't know they didn't use Castrol Motor Oil which was recommended by Audi. I was very disappoi More

by go2godnprayer7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Kreuter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2022

Their repair prices are too high for the service provided. I definitely won't be purchasing an auto from them More

by cherishhines1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Glory Abiertas
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2022

Overall very good. I liked that I could text my rep and she answered right away. It took a little longer than I expected but the waiting room is nice. I believe they might have forgotten to rotate my tir More

by ardds58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ella Randall
Feb 01, 2022 -

My Auto Import Center responded

Thank you for taking the time to share your experience! We're sorry to hear you were not entirely pleased with your level of service. We appreciate you giving us the opportunity to earn your business, and we hope that you'll give us that opportunity again in the future!

January 31, 2022

Very fast and friendly service. Traded in a Chevy for a Tacoma. My Auto is hands down better than the Chevy dealer. More

by faino54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

My Auto Import Center responded

Thank you for the Five Star review! We appreciate you trusting us with your business!

January 30, 2022

Must be a great place to work because the staff is totally awesome, so happy , so helpful, could not ask for a better experience! More

by houseofchristina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Bliss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

My Auto Import Center responded

Thank you for the Five Star review! My Auto Import Center is a great place to work, and we're glad to hear our staff shares that positivity with our guests. We appreciate your support!

January 27, 2022

beth is always a pleasure to work with. she is the best asset to the service lane at my auto. More

by DOVERENGINEER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

My Auto Import Center responded

Thank you for the Five Star review! We're glad to hear that Beth helped you have a great experience. Thank you for trusting us with your business!

January 27, 2022

Communication could of been better, also I neglected to check out the work, everyone was pleasant More

by Suzann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

My Auto Import Center responded

Thank you for taking the time to share your experience! We're sorry to hear that you were not entirely pleased with the level of service you received. Thank you for trusting us with your business!

Jan 28, 2022 -

Suzann responded

I will continue use My Toyota, for my automobile needs, they need to remember an owner of one of their vehicles, is so much more than that, it involves alot of money.

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