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My Auto Import Center - Service Center

Muskegon, MI

4.5
1,881 Reviews

1,881 Reviews of My Auto Import Center - Service Center

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May 21, 2018

A #1 Service Center Mikala in Volkswagon Service does a fantastic job taking care of her customers. She deserves a big shout out! I always trust that she will take More

by Dawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickala VanDop
May 21, 2018 -

My Auto Import Center responded

Dawn thank you so much for giving Mickala the opportunity to earn your service business! She is one of the best in the business and we are luck to have her on our team!

May 19, 2018

Regular maintenance As always, Byrd greeted me with a big smile and great customer service. Thank you for always being so positive and for always being so friendly. More

by Venza Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byrd Harderman Jr
May 21, 2018 -

My Auto Import Center responded

Byrd is an amazing team mate and we are lucky to have him! Thank you for taking the time to share your experience with everyone!

May 18, 2018

Good service & free loaner After a recommendation from our sister-in-law, we have been visiting My Auto Import Center to service our Subarus for about four years. We have always More

by bruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Siebart, Will Smith
May 18, 2018 -

My Auto Import Center responded

Thank you so much for listening to your sister-in-law and giving us the opportunity to earn your service business!

May 17, 2018

Wonderful service area, extremely friendly staff This dealership does EVERYTHING right! When I arrived I didn’t know where to take my car for service. A gentleman inside (who turned out to be a mana More

by PENALOPECOOK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Byrd Harderman Jr, Charlie Knapp
May 17, 2018 -

My Auto Import Center responded

Penalope thank you so much for taking the time to share your experience with everyone and for giving us the opportunity to earn your service business!

May 17, 2018

They always go above and beyond and very friendly They always treat us like family and are valued and show their true appreciation for being repeat customers. Best dealership I have ever dealt with. More

by KEVINHOEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Vogel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Van Liere, Byrd Harderman Jr, Tyler McKellar, Kevin Sackett
May 17, 2018 -

My Auto Import Center responded

Kevin thank you for giving us the opportunity to earn both your sales and service business!

May 17, 2018

Quick and pleasant The staff greeted me by name. I enjoyed refreshments while my car was quickly serviced. The details of work were explained and I was kept informed ab More

by janislundwall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickala VanDop
May 17, 2018 -

My Auto Import Center responded

Janis thank you for giving us the opportunity to earn your service work and for taking the time to share your experience with everyone!

May 17, 2018

Routine oil change, but much more. The overall review of current and future maintenance allows me to plan for the time required to get these things done. More

by Bruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 17, 2018 -

My Auto Import Center responded

Bruce thank you so much for taking the time to share your experience with everyone!

May 17, 2018

Whether buying or servicing... I highly recommend My Auto for purchasing vehicles and most definitely for service. I am completely satisfied with salesman Dennis Vogel, from whom I More

by irene.schorejs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Vogel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Siebart
May 17, 2018 -

My Auto Import Center responded

Irene we absolutely appreciate you continuing to give us the opportunity to earn your business! Thank you for taking the time to share your experiences with both our sales and service teams.

May 17, 2018

Great Service Service representative was very friendly. Quick service, nice waiting area. The first time I had my new Toyota serviced I was in Phoenix Arizona and t More

by harveywking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler McKellar
May 18, 2018 -

My Auto Import Center responded

Thank you for taking the time to share your experience!

May 17, 2018

Fast service but too much pressure to do extras Oil change was fast and the waiting area is great. But I resent all the implications that I should do more expensive stuff for my car. This time was More

by Prius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know names
May 18, 2018 -

My Auto Import Center responded

Thank you for taking the time to share your experience with everyone!

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