My Auto Import Center - Service Center

Audi Service Staff is always very helpful and friendly. They make sure to communicate well (provide estimates and updates) and then deliver. Also, have flexible Staff is always very helpful and friendly. They make sure to communicate well (provide estimates and updates) and then deliver. Also, have flexible schedules and are able to accomodate what works well for you. More

Brakes Subaru was very nice to get us in on a weekday and service was done quickly and we're very thorough on explanation of what was fixed Subaru was very nice to get us in on a weekday and service was done quickly and we're very thorough on explanation of what was fixed More

Always great service It'll be four years this month since we purchased on 2014 Outback at My Auto Import Center. Every experience we've had at My Auto, from shopping, to p It'll be four years this month since we purchased on 2014 Outback at My Auto Import Center. Every experience we've had at My Auto, from shopping, to purchasing and now maintenance has been outstanding. I have always been pleased. And I recently purchased replacement tires at My Auto Import Center => quality, price and service were the best deal around and now my Outback handles like it was new. More

First Oil Change Just a little confusion.... Upon returning the vehicle to me the first employee told me that the oil change was not needed due to low mileage - I inf Just a little confusion.... Upon returning the vehicle to me the first employee told me that the oil change was not needed due to low mileage - I informed him that the vehicle was over a year old and needed to be done -He agreed. Byrd then came in and told me that the service had been done, showed me the paperwork and that the vehicle was ready to go. More

AC repair I visited out of the blue to have my AC fixed after suffering in 90 degree weather on a 7 hour road trip. Subaru service assessed my problem and order I visited out of the blue to have my AC fixed after suffering in 90 degree weather on a 7 hour road trip. Subaru service assessed my problem and ordered the parts to fix within a day and a half. They also worked within my tight schedule to finish the job in time for me to travel across state. More

A pleasure to get an oil change Lap top available with free wi-fi. Pop with pretzels and pop-corn, TV. Comfortable seating. A pleasant experience with a heads up on service progre Lap top available with free wi-fi. Pop with pretzels and pop-corn, TV. Comfortable seating. A pleasant experience with a heads up on service progress, Very clean bathroom, and a nice showroom to browse. I actually enjoy getting an oil change there. More

Prices/experience This was probably the last time we are using my auto. The prices and the experience I had last time were the final straw. We will be buying our next This was probably the last time we are using my auto. The prices and the experience I had last time were the final straw. We will be buying our next Subaru elsewhere. More

Too long of a wait for service Even though we had a scheduled appointment, the wait for the work done far exceeded our expectations. The service personnel were friendly, but no reas Even though we had a scheduled appointment, the wait for the work done far exceeded our expectations. The service personnel were friendly, but no reason was given for the extended wait. More

Recall per Audi service bulletins Waiting for 3 hours was pleasant and less than the time estimated for the service work. Nice amenities and a very cordial staff. I will have to all to Waiting for 3 hours was pleasant and less than the time estimated for the service work. Nice amenities and a very cordial staff. I will have to all to get my statement of work sent to me. Hence the 4 star rating. All else was great. More