My Auto Import Center - Service Center

All-star team. I have worked with Byrd at the oil change desk for years and Beth at the Nissan service desk. Byrd is unbelievable. I will always have my oil changed I have worked with Byrd at the oil change desk for years and Beth at the Nissan service desk. Byrd is unbelievable. I will always have my oil changed at My Auto import as long as he is there to greet me. Beth has been great explaining things being corrected on my vehicle. I just purchased a newer used vehicle from a different (non Nissan) dealer and there was a recall that the service department took care of I did not know about. More

Great Service Stop! The service team was extremely courteous and professional. The entire team made my wait time as minimal as possible and provided excellent informatio The service team was extremely courteous and professional. The entire team made my wait time as minimal as possible and provided excellent information on the future needs of my vehicle. I purchased this car from the dealership at this location (to say the least, I wasn't thrilled with the experience), but the service team has been the reason I bring my vehicle back. Keep up the great work. You all rock! More

easy, stress free, timely Mickala is awesome! The best customer service in any business that I have experienced. She is very knowledgeable and seems to truly care about each pe Mickala is awesome! The best customer service in any business that I have experienced. She is very knowledgeable and seems to truly care about each person. More

Service is never a surprise I have had a Subaru now for 15 years. The service at My Auto is always efficient, friendly, and completely professional. They are always on top of a I have had a Subaru now for 15 years. The service at My Auto is always efficient, friendly, and completely professional. They are always on top of any problem that might occur and yet don't stress unnecessary repairs. Everything is always explained so that I can make a decision of whether to proceed or not. The waiting area is always neat and clean, with all the amenities I would need to wait, although their ride service is also available. More

Service at My Auto Import Vehicle in for oil change and exterior mirror housing parts replacement. Service done in a timely fashion. Need for filter replacements explained a Vehicle in for oil change and exterior mirror housing parts replacement. Service done in a timely fashion. Need for filter replacements explained and shown. Need for rear brake discs turning/refinishing at next oil change explained. More

Service light on Service light came on. Took car in and they went right to work. They came out explained issue and what we should do in future since it was an old wa Service light came on. Took car in and they went right to work. They came out explained issue and what we should do in future since it was an old warning. They did this at no charge. More

Left grease prints all over dash. Had some airbag recall work done by this shop. Mechanics couldn’t be bothered to wipe the greasy finger prints off my dash when they finished Had some airbag recall work done by this shop. Mechanics couldn’t be bothered to wipe the greasy finger prints off my dash when they finished More

Oil change We stopped in the early evening got an oil change and they got us right in. Great friendly service and a nice comfortable waiting area! We stopped in the early evening got an oil change and they got us right in. Great friendly service and a nice comfortable waiting area! More

Help in an Emergency My new Nissan Murano stopped in traffic, stranding me while on a weekend trip out of town. I was able to have my Murano towed to My Auto Import Center My new Nissan Murano stopped in traffic, stranding me while on a weekend trip out of town. I was able to have my Murano towed to My Auto Import Center in Muskegon early Monday morning where Beth was able to have it repaired by mid afternoon. More

Quick and pleasant I had to come back a second time and asked for free touch up paint to compensate for the extra trip. I am content with this. I had to come back a second time and asked for free touch up paint to compensate for the extra trip. I am content with this. More