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My Auto Import Center - Service Center

Muskegon, MI

4.5
1,881 Reviews

1,881 Reviews of My Auto Import Center - Service Center

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July 12, 2018

The Pros Know So I was having trouble starting my Outback. Sometimes it would fire right up. Sometimes it was as dead as a doornail. That's when I visited the loc More

by LENBUCK298
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Siebart, Mike Udell
Jul 12, 2018 -

My Auto Import Center responded

Thank you for taking the time to share your experience with everyone!

July 11, 2018

Routine service - great experience I stopped in for an oil change, inspection, and tire rotation. They do a very comprehensive inspection and return a sheet to you with how your car fa More

by BSTERENBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Mattice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Siebart
Jul 11, 2018 -

My Auto Import Center responded

Thank you for the opportunity to earn your service business and for taking the time to share your experience with everyone!

July 11, 2018

Oil change and tire rotation Having just moved to this area, I did not know what to expect from a new service department. I really appreciated the friendly and quick service. I More

by MAMIETHREE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler McKellar
Jul 11, 2018 -

My Auto Import Center responded

Thank you for giving us the opportunity to earn your business and for taking the time to share your experience with everyone!

July 11, 2018

24000 Mile service I scheduled my service on the Subaru App and was pleasantly surprised how easy that was. I expected the service to take an hour or more. But they got More

by Beth615
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Mattice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2018 -

My Auto Import Center responded

Beth thank you for taking the time to share your experience with everyone!

July 11, 2018

Smooth, efficient service Overall please with service. Was quickly able to obtain a date that worked for me as well as have a loaner vehicle making servicing my vehicle quite More

by wadeengers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickala VanDop
Jul 11, 2018 -

My Auto Import Center responded

Thank you for taking the time to share your experience with everyone!

July 01, 2018

Oil change Service was great, easy to schedule, Mikala is friendly and very nice to work with. Free customer shuffle is very convenient. I would recommend usin More

by KORYNVI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickala VanDop
Jul 06, 2018 -

My Auto Import Center responded

Thank you for taking the time to share your experience with everyone!

July 01, 2018

I'm Happy The service rep always has a big smile..inspect my vehicle then tell me what needs to be done and how long. service done when they said it would be. e More

by g.doppel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
bad with names, Byrd Harderman Jr
Jul 06, 2018 -

My Auto Import Center responded

Byrd is an amazing team mate and we are lucky to have him! Thank you for taking the time to share your experience with everyone.

June 30, 2018

Service Manager for Audi She always calls me by first name. That is personal and great customer service. I appreciate that and ALWAYS accomadating to my needs not your schedul More

by tim.susterich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickala VanDop
Jul 06, 2018 -

My Auto Import Center responded

Mickala is one of the best at what she does and we are so lucky to have her on our team! Thank you for taking the time to share your experience with everyone!

June 29, 2018

Par excellence!! The purchasing process with Alex was painless and I love the 2017 Highlander. The service is what will secure me as a repeat customer. From scheduling More

by kuby1jak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wiedenhoeft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Scheduling, Byrd Harderman Jr, Tyler McKellar, Kevin Sackett, Mickala VanDop
Jun 29, 2018 -

My Auto Import Center responded

Thank you so much for giving us the opportunity to earn both your sales and service business! YOU ROCK!

June 29, 2018

We always enjoy My Auto. We have been getting our cars serviced at My Auto since we bought them. The personnel are great people, the service is performed by professionals, and More

by Margaret
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
I don't know their names. I forget easily.
Jun 29, 2018 -

My Auto Import Center responded

Margaret we greatly appreciate your business and thank you for taking the time to share your experience with everyone!

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