My Auto Import Center - Service Center

Excellent, friendly customer service Kevin Sackett is the Toyota Service advisor at My Auto Imports. Whenever I bring one of my 3 Toyota vehicles to Kevin I am greeted warmly and profess Kevin Sackett is the Toyota Service advisor at My Auto Imports. Whenever I bring one of my 3 Toyota vehicles to Kevin I am greeted warmly and professionally! Recently I had my 2004 Highlander in to be serviced for a "hum" in the left rear wheel. Kevin and the staff went "over and above" to identify and successfully repair the issue. I greatly appreciate the efforts of Kevin and the crew at My Auto Imports. I have been a customer of My Auto Imports for over 10 years, because of Kevin and the staff!!! They are all friendly and receptive. Thank you! More

Mike from parts was awesome. Extremely helpful and patient while I was trying to gather the information I needed. He honored his word and I will recommend him in the was awesome. Extremely helpful and patient while I was trying to gather the information I needed. He honored his word and I will recommend him in the future More

Great service, little waiting time. I do wish that every place I go to shop, for service, etc. would stop asking me to rate it every dang time. And now - there's a minimum 25 words? Re I do wish that every place I go to shop, for service, etc. would stop asking me to rate it every dang time. And now - there's a minimum 25 words? Really? Can I just say things were great and leave it. if there were problems I'd tell you, but your service department is excellent, Frank is always on top of things, and I have no complaints. More

Excellent Subaru Service Makes All The Difference Longevity of employees in the Service Department of a dealership is one of the reasons we are loyal customers at My Import. Whether bringing a vehicl Longevity of employees in the Service Department of a dealership is one of the reasons we are loyal customers at My Import. Whether bringing a vehicle in for Express Service or for an extended period of time, the Subaru service employees, Frank, Heather and the entire team, make sure the experience is a good one. Very clean and comfortable lounge/ waiting area with WiFi, television and complementary snacks and beverages. Highly recommend this Subaru Dealership. More

The Best Heather and Frank are the best!! Caring, friendly, and very helpful. They also have the best waiting room ever. I have a service dog. Upon my arrival Heather and Frank are the best!! Caring, friendly, and very helpful. They also have the best waiting room ever. I have a service dog. Upon my arrival Hallie (my dog) was handed a brand new squeaky Subaru car toy. She loved it. The service is quick and efficient. I wouldn't take my car anyplace else. More

Car maintenance Every time I am there for any issue, Mickayla does an outstanding job of getting things done in a timely mannor. She understands that there are times Every time I am there for any issue, Mickayla does an outstanding job of getting things done in a timely mannor. She understands that there are times when a need a vehicle for work and she always gets me into something. I can call day of and she gets me in that very day. She works hard and is great at what she does. More

Over priced oil change, greasy finger prints left on car Surprised with price of oil change was told it would take s half hour took 1 hour, went to get into car and I have a white 2018 crosstrek and the mech Surprised with price of oil change was told it would take s half hour took 1 hour, went to get into car and I have a white 2018 crosstrek and the mechanic left greasy finger prints on door handle and door . I will have my husband do my oil changes going forward. More

Always great service I don't know how they find such kind, friendly and caring people, but the ENTIRE staff at My Import Auto is amazing. I always feel like I am the most I don't know how they find such kind, friendly and caring people, but the ENTIRE staff at My Import Auto is amazing. I always feel like I am the most important thing going on, and that they genuinely appreciate our patronage! More

15,000 mile check up Drove in with out an appointment and was in and out in 40 minutes. The service person was very friendly and made sure I was happy before I left. Tha Drove in with out an appointment and was in and out in 40 minutes. The service person was very friendly and made sure I was happy before I left. Thank you. More

Thumbs Up My experience was smooth sailing from setting up the service appointment to completion. The staff was extremely friendly and informative. The estima My experience was smooth sailing from setting up the service appointment to completion. The staff was extremely friendly and informative. The estimated wait time was amazingly minimal. In fact, it was less time then estimated. I would highly recommend allowing My Auto Import Center the opportunity to service your next auto service need. You will be impressed. More