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Mungenast Lexus of St. Louis

Manchester, MO

4.9
1,047 Reviews

13700 Manchester Road

Manchester, MO

63011

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1,047 Reviews of Mungenast Lexus of St. Louis

December 09, 2022

I had an appointment and it took too long to get a new key. I was told a price and payed it the when I got there then a additional fee was added, More

by Jwiethop1325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Hardesty
Dec 12, 2022 -

Mungenast Lexus of St. Louis responded

I am so sorry to hear that your appointment took longer than anticipated and that the price was higher than expected. Our goal is to provide timely care as well as quality products at a fair cost, and it's disappointing to see that we've left the wrong impression. I'd like to step in and see if I can help clear up any confusion regarding payment and improve your experience. If you are willing, please consider giving me a call. Thank you, Mike Schmidt - Parts Manager - 314-822-7681

December 07, 2022

Great experience, I totaled my current car and all teams were so helpful in waiting for insurance, and showing me new models! They kept my totaled car for me on their lot as insurance was pending. More

by bqhwd5
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gary Johnson- Collision Manager, Kyle Blake, Bric Flint, Spencer O’Brien
Dec 08, 2022 -

Mungenast Lexus of St. Louis responded

We are pleased to hear about your positive experience here at Mungenast Lexus of St. Louis. We take pride in our staff providing the best customer service in the most efficient manner. We thank you for your business and hope to see you in the future!

November 23, 2022

I really enjoyed the car buying experience at Mungenast Lexus. Spencer our salesman was knowledgeable about the car we were looking at. Spencer was very friendly and helpful through the whole process. T More

by Antrainer4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer O’Brien, Brendan Laaksonen
Nov 23, 2022 -

Mungenast Lexus of St. Louis responded

Thank you for choosing Mungenast Lexus of St. Louis to trust with your business! We are thrilled that Spencer delivered a five-star buying experience and ensured you were 100% satisfied. Congrats on the new ride!

November 16, 2022

Service was thorough and excellent as it is every time I bring my car in. Thank you Adam and the rest of the Mungenast team! More

by Bryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cordner, Josh Clark, Kyle Blake, Kris Clark, Murphy Roberts, Bric Flint, Tom Fogerty, Andrew Cloyd, Emmanuel Alcasabas, Sherry Overhoff
Nov 16, 2022 -

Mungenast Lexus of St. Louis responded

Bryan, thank you for the great review! We are so glad to hear that you had a successful experience working with Adam and the Mungenast Lexus of St. Louis team. Drive safely, and we hope to see you back again down the road!

November 15, 2022

It was a great experience. Everyone from sales to finance to specialist training made the experience easy. More

by pholtz1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Hopson
Nov 15, 2022 -

Mungenast Lexus of St. Louis responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Mungenast Lexus of St. Louis team. Drive safely, and we hope to see you back!

November 13, 2022

I had an excellent experience with the Mungenast team with the purchase of my ES 350 a year ago! With each service visit my experience has been excellent as well. I would highly recommend them!!! More

by tsraife
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susan Brockmeier, David Cordner, Marty Laaksonen, B.J. Springett, Josh Clark, Kyle Blake, Andrew Cloyd, Mark Herwitz
Nov 14, 2022 -

Mungenast Lexus of St. Louis responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Mungenast Lexus of St. Louis team. Drive safely in your Lexus ES 350, and we hope to see you back again down the road!

November 09, 2022

This was the 4th new car I have purchased from the Mungenast Family of dealerships. (Acura TL, Honda Accord EX, Honda Pilot). I also referred my mother-in-law who purchased her new Honda Accord as wel More

by jeffstreif
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Miller (Finance), Emmanuel Alcasabas, Sherry Overhoff
Nov 09, 2022 -

Mungenast Lexus of St. Louis responded

Thank you for being a loyal customer of Mungenast Lexus of St. Louis! We are so happy your purchasing experiences have been nothing short of amazing. Safe travels!

October 30, 2022

Easy to schedule service. The team always takes the time and utmost care of my vehicle to service it properly. More

by StLRedbird74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cordner, Josh Clark, Kris Clark, Murphy Roberts, Andrew Cloyd
Oct 31, 2022 -

Mungenast Lexus of St. Louis responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Mungenast Lexus of St. Louis team. Drive safely, and we hope to see you back again down the road!

October 29, 2022

I've been purchasing vehicles from this dealership since 2001. I cannot say enough great things about them. We all know the product is excellent but the customer service and professionalism is off the cha More

by jwtnstl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Hopson, Susan Brockmeier, Brendan Laaksonen, Sherry Overhoff
Oct 30, 2022 -

Mungenast Lexus of St. Louis responded

Thank you for the great review! We are so glad to hear that you are confident in the Mungenast Lexus of St. Louis team to get the job done. Drive safely, and we hope to see you back again down the road!

October 25, 2022

Nate, Brick, Susan and Skylar were excellent with their advice concerning our vehicle purchase. With supply chain issues, Lexus of St. Louis was able to deliver the model we wanted as scheduled. More

by fmjlackey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skylar Rhoads, Nate Hopson, Susan Brockmeier, Bric Flint
Oct 25, 2022 -

Mungenast Lexus of St. Louis responded

It means so much to see your great review of the team! Thank you for choosing Mungenast Lexus of St. Louis and for sharing your experience. Safe travels ahead!

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