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Mungenast Lexus of St. Louis

Manchester, MO

4.9
1,053 Reviews

13700 Manchester Road

Manchester, MO

63011

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1,053 Reviews of Mungenast Lexus of St. Louis

February 21, 2024

The salesman, Nate Hopkins was helpful, curteous and respectful. The finance guy was pushy, overbearing, and disrespectful. He talked down to me and raised his voice when I asked a question. More

by steve jackson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nate Hopson, Brendan Laaksonen
Feb 21, 2024 -

Mungenast Lexus of St. Louis responded

Steve, while I'm glad to know that Nate was helpful during your visit, it's concerning to read about the encounter you had with our finance team. We aim for professionalism in all interactions and apologize if this wasn't reflected. If you're open to discussing this further, please reach out directly so we can address all outstanding concerns. Thank you, Brendan Laaksonen - Sales Manager - 314-288-2903

February 19, 2024

Mike Medlin made the entire purchase process easy. he was knowledgeable and professional. I will recommend him to other interested in purchasing a Lexus. William Loretta More

by sllwjl16057
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Saputo, Nancy, Bric Flint, Michael Medlin
Feb 19, 2024 -

Mungenast Lexus of St. Louis responded

We're delighted to know that Mike made your purchase process easy at Mungenast Lexus of St. Louis! Your recommendation means a lot to us, and we look forward to assisting you or any friends in the future. Safe travels with your new Lexus!

February 15, 2024

Excellent service by Jason in sales and Rob in finance. The experience was very pleasant and smooth. Lexus has excellent cars and employees that are passionate about the experience for car buyers. More

by JVMoran
Recommend Dealer
Yes
Employees Worked With
Hayley, Jason Molina
Feb 15, 2024 -

Mungenast Lexus of St. Louis responded

We're delighted to know that Jason and Rob provided excellent service during your visit at Mungenast Lexus of St. Louis! We take pride in our passionate team and the smooth experiences they provide for car buyers like you. Enjoy your new ride!

February 12, 2024

I could not be happier with the service that I have received at Mungenast Lexus! Working with my sales rep, Kyle, was super easy and pleasant! He had great communication skills and was very knowledge More

by Becky Hudnall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Blake, Tom Fogerty, Sherry Overhoff
Feb 13, 2024 -

Mungenast Lexus of St. Louis responded

Becky, we're delighted to know that you had a great experience with Kyle and our team at Mungenast Lexus of St. Louis! We take pride in providing top-notch service for our customers. Enjoy your new Lexus TX 350!

February 06, 2024

Great greeting before drive in. Nice rest area and refreshments. Timing was right on time. Josh was excellent. Nice facilities. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Clark
Feb 06, 2024 -

Mungenast Lexus of St. Louis responded

Ron, we're delighted to know you had a great experience at Mungenast Lexus of St. Louis and that Josh took good care of you! We appreciate your feedback and hope you have a lovely day!

Feb 06, 2024 -

Ron responded

Great

January 27, 2024

Emmunuel is doing great job. He had experience service. I am lucky to find the right car at the right time. Thanks a lot. I appreciate that. More

by hungtran02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emmanuel Alcasabas
Jan 29, 2024 -

Mungenast Lexus of St. Louis responded

We're glad to know that Emmanuel provided you with excellent service at Mungenast Lexus of St. Louis! It's wonderful to learn that you found the right car at the right time. Thanks for your kind words and support!

January 26, 2024

Fair, courteous service. I’ve bought three vehicles from mungenast and Mike Medlin was my salesman each time. He is no nonsense, no pressure consultant. More

by gregmacioro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert miller, Michael Medlin
Jan 27, 2024 -

Mungenast Lexus of St. Louis responded

Greg, it's great to know you've had consistent and positive experiences with Mike Medlin at Mungenast Lexus of St. Louis! We appreciate your loyalty in choosing us for your vehicle purchases.

January 23, 2024

Amazing experience with the dealership and Spencer, our salesman on the purchase of our Lexus TX. The whole process was seamless. We really appreciated Spencer’s honesty when making decisions. Will definit More

by Tara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Fogerty, Sherry Overhoff, Spencer O’Brien
Jan 23, 2024 -

Mungenast Lexus of St. Louis responded

Tara, we're delighted to know that Spencer and our team at Mungenast Lexus of St. Louis made your car buying experience a seamless one! We look forward to assisting you with future purchases. Enjoy your new Lexus TX!

January 17, 2024

Easiest car purchase ever! From start t finish Jason made this a truly painless process. Financing was flawless with Rob. He explained everything and didn't waste my time. H More

by jko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Fogerty, Jason Molina
Jan 17, 2024 -

Mungenast Lexus of St. Louis responded

We're delighted to know that Jason, Rob and Haylie made your car-buying experience at Mungenast Lexus of St. Louis a breeze! We appreciate the shout-out for our team's patience and knowledgeability. Enjoy your new ride!

January 12, 2024

Great service, great people. Didn't realize what I was missing when it came to service. More

by cziebold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
B.J. Springett
Jan 12, 2024 -

Mungenast Lexus of St. Louis responded

It was our pleasure to assist you. Thank you from all of us here at Mungenast Lexus of St. Louis!

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