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Mullinax Buick GMC
Montgomery, AL
888 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 888 reviews
May 01, 2015
Very Friendly and Great Customer Service! You just don't find good customer service anymore yet I found it in Mary Williams. She was was truly polite, professional, , and friendly, all the wh You just don't find good customer service anymore yet I found it in Mary Williams. She was was truly polite, professional, , and friendly, all the while providing excellent customer service! She ensured I understood what my service was going to cover and what the recommended service included and the cost. Then to top it off the dealer even washed my car - WOW, I was surprised indeed! In addition to all this she gave this old military retiree a 15% military discount!! Thanks you Mary and Classic Buick for supporting the troops and the great service! More
by MAPage22
Employees Worked With
Mary Williams
April 29, 2015
Excellent Customer Service out of town customer Tony provided fantastic customer service-my car broke down on a trip from FL to NC. I had to get a rental car after hours and hope that my car was g Tony provided fantastic customer service-my car broke down on a trip from FL to NC. I had to get a rental car after hours and hope that my car was going to be taken care of. Tony and Tracy provided excellent customer service throughout the repair process- I'm in NC and my car was left in AL- they kept me informed and assured me every step of the way, from towing my car, to diagnosing what was wrong, until I ultimately had the car returned. Tony called me with updates to assure me all was being taken care of.I could not be more satisfied with what was a challenging situation given the distance and the fact I never even met them. I would definitely recommend this dealership and the service department- Satisfied in NC More
by NC Buick
Employees Worked With
Tracy Graham, Tony Burkhalter
April 28, 2015
Very professional and excellent customer service. I would recommend to all my friends and family to purchase a vehicle from Classic Cadillac . The salesperson Joshua did a great job. He was very profe I would recommend to all my friends and family to purchase a vehicle from Classic Cadillac . The salesperson Joshua did a great job. He was very professional , and made my car buying experience very easy. The next vehicle purchase will be from Josh Richards. More
by vrob@van123
Employees Worked With
Josh Richards
April 27, 2015
Great Experience Saw the vehicle I wanted online and inquired....was called back bright and early the next day...setup an appointment for that evening...was greeted wi Saw the vehicle I wanted online and inquired....was called back bright and early the next day...setup an appointment for that evening...was greeted with a smile and quick friendly service...took a look at the vehicle in person...did the paperwork very efficiently...and left with it that very same day, in less than 2 hours! One the best and easiest experiences I have had purchasing a vehicle! More
by Jreal2375
Employees Worked With
Josh Richards
April 23, 2015
Comfortable Classic Nice pleasant folks, comfortable place. Helpful with car I was driving which would not crank!! Good time to be buying a car I guess!! Fake flowers o Nice pleasant folks, comfortable place. Helpful with car I was driving which would not crank!! Good time to be buying a car I guess!! Fake flowers out front need to go, sorry look cheap. More
by Go GMC
Employees Worked With
Danny Brantley, Saadiq Shakur
April 20, 2015
Smooth Transaction A great staff and outstanding customer service took the stress out of buying a vehicle. I would highly recommend Classic Buick GMC Cadillac to anyone A great staff and outstanding customer service took the stress out of buying a vehicle. I would highly recommend Classic Buick GMC Cadillac to anyone that are in the market for a new or used vehicle. More
by A Satisfied Customer
Employees Worked With
Alison Taylor, Josh Richards
April 15, 2015
Don't Bother With Driving There! My husband and I drove 4.5 HOURS from Mississippi to Montgomery, AL to purchase a HUMMER H2. We called the day before to verify that the car was stil My husband and I drove 4.5 HOURS from Mississippi to Montgomery, AL to purchase a HUMMER H2. We called the day before to verify that the car was still available. We then had our banker call to verify that we were going to write a personal check for the sale. When we arrived, we did not talk to the lady we had spoken with on the phone, they had a hard time finding the car AND no one seemed to recall talking to my banker. I wanted to buy 2 cars they had for sale, the HUMMER and a Honda Element. No one brought the Element for us to look at, not even after 45 minutes of waiting. The HUMMER was missing the back tire rack and I felt that $1,000.00 off the asking price was fair. They said no, so we left. ONE HOUR later, they called to accept my offer! Even after we had been there for a very long time to start with. Even after we said we were going to buy the SAME make and model in Daphne, AL. STEER CLEAR of this dealership as they are very unorganized. More
by Doctor Bailey
Employees Worked With
Monte Burney
April 15, 2015
Amazing Staff and Good Customer Service I was recommended to Josh by my mother. I was greeted as soon as I arrived and the front desk clerk was very nice and told me he would be with me in a I was recommended to Josh by my mother. I was greeted as soon as I arrived and the front desk clerk was very nice and told me he would be with me in a second. Josh greeted me and then I told him what I wanted and what was my price limit was. Once he knew what I wanted he then grabbed the IPAD and showed me different cars that he thought I would qualify for. He told me I could go outside and look at the cars that he had showed me on the IPAD. Once we arrived outside I instantly fell in love with the all black Buick Regal. He then asked me if I wanted to test drive it and of course you knew I could not pass that opportunity up. I loved the way the car drove and was for certain that it had to be mine. I told him I was not ready to purchase yet due to some situations and that I still wanted to look around being that this is my first car I was purchasing by myself. Josh and his manager Otis then went over things with me about the car and what I would need to do if I decided to purchase the car. They both were very helpful with that situation. I felt as if even if I were not purchasing today they still cared that I was satisfied and not just wanting the sale. I came back about two weeks later for the car and purchased it. Josh made sure that I was taking care of before I left the dealership. A couple weeks later my tire sensor was having problems and would not go off. Josh took care of me and made sure it was done and that I didn't have anymore problems before I left. I will say Josh has very good customer service and it shows he really cares about his clients and not just about making sales and commission. I would recommend this dealership and for sure Josh for anyone who is looking for a new car. More
by Aaliyah
Employees Worked With
Alison Taylor, Josh Richards, Otis Coles
April 14, 2015
Great cusomer service My salesperson's name was Elmorio and Justin. They was phenomenal. Great customer service and they was super nice. They were very knowledgeable of GMC My salesperson's name was Elmorio and Justin. They was phenomenal. Great customer service and they was super nice. They were very knowledgeable of GMC policy and procedures. Thanks to them I was able to drive off the lot with a new 2015 Buick Lacrosse vehicle. Alison in finances also contribute to my new car. Thanks to the whole team at Classic Buick GMC Cadillac! More
by RIcoLove
Employees Worked With
Alison Taylor, Justin Chretien, Elmorio Austin
April 13, 2015
Great Truck, Great Service with Tim Tano and Chris Corona Timothy Tanos did a great job with the sale. He was very helpful throughout the entire process. Chris Corona also did a great job with the finance. Timothy Tanos did a great job with the sale. He was very helpful throughout the entire process. Chris Corona also did a great job with the finance. Both where great individuals. More
by PaulBS
Employees Worked With
Chris Corona, Timothy Tanos
