Muller's Woodfield Acura

Recommendation for Daniel Palmer I assist in purchasing cars for everyone in my family. Now it was time to upgrade my wife's personal car. I went into Muller's Woodfield Acura in Hoff I assist in purchasing cars for everyone in my family. Now it was time to upgrade my wife's personal car. I went into Muller's Woodfield Acura in Hoffman Estates, and worked with Daniel Palmer. I was looking for a used certified Acura RDX with low miles. I spoke with Daniel on the phone before I came in to Muller's. I told him what I was looking for, he told me he had some options. I have had car salesman tell me this before just to get you into the dealership. Daniel was honest and up front, he is a young guy but very mature for his age. I am a sales manager in another industry myself, so I am very critical of sales people in general. I thought Daniel did a great job in how he handled himself as a professional, along with being attentive to my needs and wants. I felt he wasn't wasting my time by trying to sell me something I didn't want or need. When I got to the dealership he showed me his options that we talked about over the phone. We negotiated a price on my trade in and on the purchase price of the 2017 Acura RDX. Long story short I brought my wife back and we purchased the car that night. Financing also did a great job showing me some options but was not to pushy where you felt uncomfortable. We walked out of the dealership that night with a new car and felt we got a very nice car at a great price. If you are looking for a great experience when purchasing a vehicle I would recommend Muller's Woodfield Acura and ask for Daniel Palmer More

Quick and Easy Nick and Lance know their stuff. We were interested in getting either the TLX or the RDX. Lance demonstrated knowledge of the two cars and walked us t Nick and Lance know their stuff. We were interested in getting either the TLX or the RDX. Lance demonstrated knowledge of the two cars and walked us thru the details of what each car has to offer. Nick was straightforward with the pricing which was in line with our expectations. We were able to wrap up the deal in no time and went home happy with a new TLX. I recommend this dealership. More

Outstanding dealership with high quality employees. I have been dealing with Mueller's wonderful Service department since 2009. Their consistent desire to please the customer was evident from my first i I have been dealing with Mueller's wonderful Service department since 2009. Their consistent desire to please the customer was evident from my first interaction with them. Starting with Mark the manager and including his outstanding team of Kim, Mike, Chris, Johnny, Gene and many others I am always made to feel like I am part of their extended family. This is shown to me in countless positive encounters as well as service and repair which always exceeds my expectations. In well over 50 years of owning a car I have never encountered such integrity, consideration and high level of workmanship. Their stellar performance is what brought me back for a new car. I would also like to compliment Roger in sales for his patience and ability to answer all my new car questions. He guided me through a pleasant process of purchase without ever making me feel pressured. His sales style is the right fit for a high quality organization like Mueller's Acura. After my decision on a car was made I had the opportunity to interact with Nick(Gen. sales mgr.), Patrick and Myles(Finance mgr.) as well as Chris(GM). All of them were forthright, friendly and honest. They reinforced my belief that Mueller's is a 5 star operation on every level. The entire organization has my loyalty, respect and appreciation. Thank you, Dan More

Great experience with Rene My husband and I came in to check out one specific car after talking with Tommy on the phone a few times. Rene wasn't trying to upsell us and didn't g My husband and I came in to check out one specific car after talking with Tommy on the phone a few times. Rene wasn't trying to upsell us and didn't give us the typical salesperson talk which we appreciated. We told him we've been looking and test driving so we knew what we were looking for. He also made the entire process pretty seamless from offer to purchase. We would recommend working with Rene in the future! More

Recommendation for Lance Dailey It was a pleasure to work with Lance. He is very knowledgeable of all of the Acura products and explained them in a concise and understandable manner. It was a pleasure to work with Lance. He is very knowledgeable of all of the Acura products and explained them in a concise and understandable manner. He has an effectious personality that is easy to relate to. I would hihly recommend Lance. More

Great experience with Richard We came in looking for a used Acura RDX. We test drove one with Richard. He was very knowledgeable about the car. We asked him to keep and eye out for We came in looking for a used Acura RDX. We test drove one with Richard. He was very knowledgeable about the car. We asked him to keep and eye out for us and he did - texted me several times over a few weeks - but there wasn't a used one we wanted. We decided to buy new. I got estimates from other dealerships but bought through Richard since he did such a great job following up and really made us feel comfortable (no pressure!). And then a week after I purchased he spent more time with me to show me all the features. And he is very responsive via text with all my questions. Overall a great experience because of Richard! Thank you More

Great Car Buying Experience! After reaching out out to other local Acura dealerships, we contacted Muller. Their team was very responsive and up front about what they could offer After reaching out out to other local Acura dealerships, we contacted Muller. Their team was very responsive and up front about what they could offer. Though it was a long drive from our home, the experience was worth it. Being a Honda/Acura family for over 20 years, we know where we will go next time we need a car. Dan and Sebastien were great! More

Another great experience with Muller and Sebastian Another smooth transaction with Muller and Sebastian. Evertyhing from the finances, the paperwork, and the greeting was spot on Sebastian was very pe Another smooth transaction with Muller and Sebastian. Evertyhing from the finances, the paperwork, and the greeting was spot on Sebastian was very personable and really cared about my questions and need. This is the second MDX I have bought from him snd am very satisfied. Thanks Sebastian! More

Great car buying experience After seeing the car on Auto Trader and emailing my inquiry to the dealership, Sebastian responded in minutes. He also kept me informed as to the sta After seeing the car on Auto Trader and emailing my inquiry to the dealership, Sebastian responded in minutes. He also kept me informed as to the status of the car before I could arrive to give it a test drive. The car was beautifully detailed and ready for the test drive when we did finally get to the dealership. Sebastian was a no pressure salesman and made us feel right at home. I would highly recommend this dealership. A very enjoyable car buying experience! More

Awesome service Sebastian and I went over pricing and configurations the day before. The next day I was in and out in a flash. Thanks for your hard work and dedicat Sebastian and I went over pricing and configurations the day before. The next day I was in and out in a flash. Thanks for your hard work and dedication! More