Muller Honda of Gurnee

Great experience Just like to thanks all your employees that I came in contact with. Especially Chris Harrison,I was coming to Chicago for a funeral on Saturday, when Just like to thanks all your employees that I came in contact with. Especially Chris Harrison,I was coming to Chicago for a funeral on Saturday, when my CR-V broke down on 94, got it towed to your dealership late Friday, you were very busy! Chris said it would be Monday before he could get it looked at. I told him I was hoping to go home Monday, and back to work on Tuesday. He said he would do his best! I said I understand, I’LL have to deal with it. My cousin picked me up, and I thought I’d be back sometime next week. Chris called me at 7:39 am Saturday and said my car was fixed, water pump-was broke and he asked the mechanic if he could stay late and fix it,which he did! I made it to funeral and back to work on Tuesday! Thank you very much Muller Honda!!!!JR More

Excellent Identified the problem with the brakes quickly. Afterwards the brakes were much better! Took a little longer, Service adviser was courteous and inform Identified the problem with the brakes quickly. Afterwards the brakes were much better! Took a little longer, Service adviser was courteous and informative as to the problem and repair needed to fix it. More

Oil change Everything was fine about the oil change but it took over an hour! I think my car was ready quickly but the technician never checked it and got back Everything was fine about the oil change but it took over an hour! I think my car was ready quickly but the technician never checked it and got back to me. More

Courteous service I brought my vehicle in for an oil change. The service center honored the digital version of the oil change coupon that was listed on the dealer websi I brought my vehicle in for an oil change. The service center honored the digital version of the oil change coupon that was listed on the dealer website. The technician gave me several progress reports and was very courteous. I will definitely use them again. More

Greatful Soul First of all I want to give God the glory. Honda Gurnee and Nick you guys treated me with respect and you give me a car when no one would give me a se First of all I want to give God the glory. Honda Gurnee and Nick you guys treated me with respect and you give me a car when no one would give me a second chance. Especially after filling for Bankruptcy. Nick did an awesome job of making sure I left your lot with a new car. I am so great full and be appreciative of Honda of Gurnee Illinois. Thank you for taking a chance on me. I will tell everyone who need a car to go to Honda Gurnee Illinois. Once again I thank you and God ‘s blessings upon you and your family always. DESIREE SMITH More

Deal is quick and smooth, made me happy with the purchase. Nick is fantastic. Made deal easy and smooth. Got the ask price for my trade. They provided great service for me. 10/10 in everything Nick is fantastic. Made deal easy and smooth. Got the ask price for my trade. They provided great service for me. 10/10 in everything More

Happy Very happy with service. Will be back when I need some else done to my car. As you can see I am happy if service is done as requested. Very happy with service. Will be back when I need some else done to my car. As you can see I am happy if service is done as requested. More

3rd car in less than a year! Last June we planned on getting a car for our son. Nick worked closely with him to choose his Accord. Not an easy decision, but the absolute right o Last June we planned on getting a car for our son. Nick worked closely with him to choose his Accord. Not an easy decision, but the absolute right one. Thought we were done for a while. Then, in April, our daughter’s car needed too much work...and she chose a CR-V. Nick showed us new, demo, and used. He patiently went thru all the pros and cons. Last week, we decided it was the right time for me to get a new car. Lots of reasons too do so, said my head. Nick saw that my heart wasn’t ready. He didn’t push. He did listen to me hem and haw. He helped me pick exactly the right car, with the right accessories. Nicole was incredibly helpful upon delivery showing me all my bells and whistles! Cannot say enough about Nick! He will help you get the exact right car for you! More

High Quality Service, attention to detail Alan provided fast and high-quality service, good pricing, I left as a satisfied paying customer. I left feeling comfortable and knowledgeable with hi Alan provided fast and high-quality service, good pricing, I left as a satisfied paying customer. I left feeling comfortable and knowledgeable with him, I definitely would use Alan to fulfill any of my car servicing needs again! More

Repeat Customer I just bought my fourth Honda at this location. No high pressure sales talk, although they do need to "talk to my manager." Always have the car I wan I just bought my fourth Honda at this location. No high pressure sales talk, although they do need to "talk to my manager." Always have the car I want and I get a good deal (at least I think so). Steve is the best. I will buy my fifth Honda here soon. More