Muller Honda of Gurnee

Great Dealership From the moment we were met by Nick Reed nothing but exceptional service and outstanding professionalism!! Definitely would recommend Nick Reed and th From the moment we were met by Nick Reed nothing but exceptional service and outstanding professionalism!! Definitely would recommend Nick Reed and the dealership!!! Got us in and out no problems! More

Greater Service Have been taking my Honda Civic in for service for about two years. Service is great and done in a timely manner. Maintenance is reasonably priced and Have been taking my Honda Civic in for service for about two years. Service is great and done in a timely manner. Maintenance is reasonably priced and very helpful. More

Great experience This was our 4th car from muller and we couldn’t be happier. The salesman Steve is very knowledgeable and easy to talk to. We did shop a couple of dea This was our 4th car from muller and we couldn’t be happier. The salesman Steve is very knowledgeable and easy to talk to. We did shop a couple of dealerships ( price check) and Steve as usual offered us the best price .Once we came back to pickup our new car the whole process maybe took us an hour to complete the paperwork and go over the features of the car. Great experience once again... We love out new Accord. More

Great service Great and friendly experience!.My teenage new driver took the car in for an oil change and they helped her and she said the service was fast and Chris Great and friendly experience!.My teenage new driver took the car in for an oil change and they helped her and she said the service was fast and Chris helped her have a good first experience with car maintenance. More

Outstanding sales team! My wife and I came in to talk to Nick about an internet quote he provided me. However, he was busy at the moment completing a sale with another custom My wife and I came in to talk to Nick about an internet quote he provided me. However, he was busy at the moment completing a sale with another customer and Steve took care of us instead. We had an amazing experience. They honored the online price, without any shady tactics I'm used to experiencing at dealerships. They also provided me with all the options if I wanted to upgrade anything, but I didn't feel any pressure to add anything that I did not want. Steve also really knew his stuff, teaching me plenty of little tricks with the tech in the car that would have taken me months to figure out. I'll definitely be back here, either to add some stuff to my own car, or to buy another when the time comes. More

quick, easy and painless I arrived early for my appointment, They got me in earlier then scheduled and addressed my needs immediately. I was informed of what was happening d I arrived early for my appointment, They got me in earlier then scheduled and addressed my needs immediately. I was informed of what was happening during the entire process. More

It worked out in the end After 2 days of purchasing a 2018 Civic I heard a clicking sound. I took it in to get repaired. After replacing the sway bar, I went to pick the car u After 2 days of purchasing a 2018 Civic I heard a clicking sound. I took it in to get repaired. After replacing the sway bar, I went to pick the car up and the sound was still there. Next they replaced the axle. Again, I went to get the car and the sound was still there. Eventually it was determined to be caused from the body of the car. It took over a week to get resolved but in the end it was fixed. The service representatives, Domingo and Mark, seemed sincere and apologized for the time and frustration it took to get this resolved. I would recommend them as service representatives and will go to them in the future if needed. More

Qotes always different I went in for a regular oil change and they specified a couple of items that needed to be done, one of them brakes they said they should be done withi I went in for a regular oil change and they specified a couple of items that needed to be done, one of them brakes they said they should be done within the next 6 months they are not urgent. I drove my car like normal no squeaking 3 months go in for a oil change now my brakes are so bad that the quote doubled and they need to be done now. dont trust them, and will not be back More

Customer & Quality Service! Customer service is great and they get the job done in a timely matter! They always let you be aware of what is needed to be done ! Customer service is great and they get the job done in a timely matter! They always let you be aware of what is needed to be done ! More

Great service in and out in under 1 hour Brought my car in for a oil change , they took my information immediately and have the car finished in less than an hour, very friendly group of peopl Brought my car in for a oil change , they took my information immediately and have the car finished in less than an hour, very friendly group of people. More