Mossy Toyota

I had been to 6 other dealerships and the service from 4 of the gentlemen I walked away after 30 minutes of being talked to like I didn't know what I was talking about. Ater 3 days of searching for the perf of the gentlemen I walked away after 30 minutes of being talked to like I didn't know what I was talking about. Ater 3 days of searching for the perfect car, Larry was there to not only help me, but walk me thru the process and easily and quickly as possible. I now have my new car and couldn't be happier. A huge thanks to Larry and the staff. Sincerely, Maribeth Highfill More

Customer service was excellent Jerry Padilla provide us with great customer services, the attention, friendliness adn specially the prices were more than great. I definitly recommed this dealer, great pric with great customer services, the attention, friendliness adn specially the prices were more than great. I definitly recommed this dealer, great prices excellen customer services.But more important honesty More

Bill Cooper was great--not pushy but always very helpful in terms of answering questions, volunteering information, etc. Likewise Greg Batdorf was the same way. I appreciated the time spent by both individu in terms of answering questions, volunteering information, etc. Likewise Greg Batdorf was the same way. I appreciated the time spent by both individuals in explaining the car, the financing, etc. and (for Bill) helping me with all the electronics after the sale. More

My wife and I were greeted in the parking lot by Mr. Bob Faulis who was friendly and helped us search for the type of car WE were looking for, and not just models he was interested in selling. When I asked Faulis who was friendly and helped us search for the type of car WE were looking for, and not just models he was interested in selling. When I asked for numbers to be crunched, he quickly did that and I appreciated that everything was "out in the open." He readily answered all questions and informed us of options and additions but not in a pushy way (pushiness being a factor that caused us to walk away from a different dealership). The man who handled finace (Ron?) was also informative, to the point and clear. Aside from the necessary sitting around and waiting that always seems to be part of buying a car, our experience at Mossy Toyota was very congenial and pleasant. Thanks! David Skates More

Larry was fantastic to work with. When buying a car you always feel a little on edge and Larry made it so easy as he answered all my questions, didn't pressure us and made our car buying experience excelle always feel a little on edge and Larry made it so easy as he answered all my questions, didn't pressure us and made our car buying experience excellent. Larry gave us options to purchase or lease and really relieved our anxiety of car buying and made it a joy. Mossy Toyota has been very responsive and has given great customer service. I would recommend them to anyone I know More

Working with Jerry was a real pleasure. His expertise and knowledge of the vehicle is exceptional. He is truly an asset to the company. The no hassle environment, friendly environment and clear honesty is knowledge of the vehicle is exceptional. He is truly an asset to the company. The no hassle environment, friendly environment and clear honesty is what stands out at this dealer. A+ A. Juan More

Our overall experience was rated at "Good" only because the buying process during the day took an extended period of time that we were not initially prepared for. Although, we were very happy with the serv the buying process during the day took an extended period of time that we were not initially prepared for. Although, we were very happy with the service we received while we were there and the generosity of these two Toyota employees. The only recommendation we would make is for the employees to use their time more effectively with the customer by informing them how long they will need to wait to fill out paperwork and such. At the end of the day, we realized instead of sitting around waiting, we could have gone home to get our trade in vehicle to save some time. We are very happy with the Sienna SE that we purchased that day, though, and are glad to write wonderful reviews about the two Toyota employees that worked with us! They were very accommodating, supplying us with food and beverages, and worked very professionally. More

We had been to many dealerships and dealt with many salespeople, and still were fairly uncertain of what car we wanted. Before we arrived we had talked to Reuben over the phone, but as he was with som salespeople, and still were fairly uncertain of what car we wanted. Before we arrived we had talked to Reuben over the phone, but as he was with someone else when we came in he placed us in the capable hands of Bob. Bob was terrifically knowledgeable and patient with all of our questions and uncertainty. In the end, after giving us ample time to come to an informed decision, he helped us through the financing procedure as quickly and painlessly as possible, accommodating us thoroughly. The experience left us not only willing to recommend Bob and Mossy Toyota, but eager to return. More

The dealership was courteous, friendly and patient. They answered my questions and allowed me to take an extended test drive. They worked to get me through their process as quickly as they could, I never fe answered my questions and allowed me to take an extended test drive. They worked to get me through their process as quickly as they could, I never felt as if I was sitting around waiting for things to happen. More

Bob was great. He answered a lot of my questions on the phone. I didn't want to come down until I knew we would get approved for financing and that they had the car at the price i needed. He took care of a phone. I didn't want to come down until I knew we would get approved for financing and that they had the car at the price i needed. He took care of all of that before I got there and had the car waiting outside when we pulled up. Thanks Bob! More