Mossy Toyota

Bill was fantastic! We had previously visited Kearny Mesa Toyota where we had a totally incompetent salesman and Poway Toyota where it was dirty and seemed to be a very unprofessional place. We were i Mesa Toyota where we had a totally incompetent salesman and Poway Toyota where it was dirty and seemed to be a very unprofessional place. We were impressed by the friendliness of all the staff and the cleanliness of the showroom. Bill Cooper went the extra mile to treat us well and we were happy to purchase our van from him. Even though he had only been working there a very short time, he was more knowledgeable about the van than either of the salesmen that we spoke with at Kearny Mesa or Poway Toyota. He was friendly, funny and a very competent salesman. I think that Mossy Toyota is lucky to have him. I will definitely refer my friends to him. More

Bill Cooper was a very nice sales person. Everything went so smooth and no hassle, very professional and easy to work with. Would recommend him if you want to buy the car. He also do extra mile to help went so smooth and no hassle, very professional and easy to work with. Would recommend him if you want to buy the car. He also do extra mile to help explain about the feature of the car and all the specification of the car that is very helpful for the new buyer. More

Bill Cooper was very helpful in getting me the car that I wanted. Called me as soon as the vehicle came in. He was a very nice person to deal with. He explain everything to me to where I can understand easil wanted. Called me as soon as the vehicle came in. He was a very nice person to deal with. He explain everything to me to where I can understand easily. He made sure my kids and I were taken care of. More

excellent service, no hassles, matched my needs with car best suited for me. I was met promptly at the dealership, but not assaulted. I drove 3 different types of cars and they were very patient and informa best suited for me. I was met promptly at the dealership, but not assaulted. I drove 3 different types of cars and they were very patient and informative. The price for the car was reasonable and there was no pressure. More

Larry Paris, my salesman, was very helpful yet not pushy in any way to make sure I understood the features of the car and saw to it that I chose the right car for me. He did his best to explain all the p in any way to make sure I understood the features of the car and saw to it that I chose the right car for me. He did his best to explain all the paperwork as clearly as possible and saw to it the car was delivered clean and ready for me. More

The price on the Prius lease was a very good deal. Sales Consultants were really good. I already new the cars we wanted (we bought two). The only negative was the time it took to do the deal. I sent over Consultants were really good. I already new the cars we wanted (we bought two). The only negative was the time it took to do the deal. I sent over financing information prior to going to the dealership so I thought we could be in and out quickly. Would buy more cars from Mossy. More

Overall, the experience was fair with the exception of being misguided towards a direct questions relating to current Sirius subscription being transferred to existing vehicle. Rather than checking with being misguided towards a direct questions relating to current Sirius subscription being transferred to existing vehicle. Rather than checking with Services, answered question stating that it was possible to transfer, when in facts it is not. Contract was already signed so could not get into contract. When I returned to discuss, there was a lot of guiding around followed with a level of "suck it up" attitude from the sales manager. Finance department was excellent my personal recommendation of the sales department is to listen to the customers, especially considering the issues of recall and treating customer with importance. I would not recommend this dealer. I was only able to get a good deal because I brought my iPad in to prove interest rates, credit reports, and Kelley Blue book values on trade in but they still ended up getting me in the shorts, despite asking the question and having my iPad. I can't stand being deceived. More

We had been to 3 other Toyota dealers looking for what we found at Mossy. At Frank's Toyota the sales rep was too busy occupied with other customers and distracted us sending us to see other cars while he wa found at Mossy. At Frank's Toyota the sales rep was too busy occupied with other customers and distracted us sending us to see other cars while he was "looking-up" for some info. At ChulaVista Toyota we were told the 4Runner SR5 4x4 did not come w/the 3rd seat row, even showed us some brochures. At Bob Baker's we only found a single 4Runner but not what we were looking for. At Mossy we found 5-6 4Runners, the service was great. We were greeted by Gary who was very friendly and knowledgable about the car. Later on Jerry Padilla took us for a test drive and explained all the car features in a very clear way. Overall a great service! More

We came to the dealership to browse the inventory and compare to the Nissan dealer down the street. We had minimal expectation of finding something in our budget that would be interesting to us because o compare to the Nissan dealer down the street. We had minimal expectation of finding something in our budget that would be interesting to us because of our impression that Toyota vehicles are excellent but generally not price negotiable. We were surprised to find an amazing interest rate coupled with price flexibility. I now drive a new car that I had not dreamt possible. More

I went in to buy a car and I had a certain budget I wanted to be under. They gave a me a deal that was under the budget and payment was exactly what I was willing to pay. The car is also what exactly w wanted to be under. They gave a me a deal that was under the budget and payment was exactly what I was willing to pay. The car is also what exactly what I wanted to buy. Al in all it was experience you would expect from a reputable dealer. More