Mossy Honda Lemon Grove

The lounge area was clean. The service representative was polite, helpful and efficient. This was the first major service that my car has received there. The service rep kept me informed of service rec was polite, helpful and efficient. This was the first major service that my car has received there. The service rep kept me informed of service recommendations and was able to complete the needed services in a very short time(I told him that I needed to get to work as soon as possible). Karla Pierce More

Excellent service. TJ Bell provided outstanding customer service. Price is very reasonable. TJ provided me with a list of suggested repairs. Thank you very much! service. Price is very reasonable. TJ provided me with a list of suggested repairs. Thank you very much! More

Was told I'd get a 100,000 mile warranty 7 years. They traded a $200 "finishing touch" that increased my payments $80 and I ended up with a 5 year 75,000 mile warranty. I feel like I was pressured and rip traded a $200 "finishing touch" that increased my payments $80 and I ended up with a 5 year 75,000 mile warranty. I feel like I was pressured and ripped off. More

Very smooth appointment and would use again. Dint like the idea that i have to use 25 word minimum to leave a review. It was a simple oil change the idea that i have to use 25 word minimum to leave a review. It was a simple oil change More

The guys at Mossy Honda were helpful and friendly. I had to wait a couple of weeks for the car cause I bought it before it was delivered but I got the car that I wanted which is awesome. to wait a couple of weeks for the car cause I bought it before it was delivered but I got the car that I wanted which is awesome. More

Adam was the best no hassle no around the corner stuff funny respectful and knowledgeable about his job he was quick in Getting anything we needed funny respectful and knowledgeable about his job he was quick in Getting anything we needed More

Mark Arrington sold me my 2019 Honda Civic at Mossy Honda about a year ago. During this interaction, he specifically told me that oil changes would be free as long as I return to Mossy Honda. However, he lie about a year ago. During this interaction, he specifically told me that oil changes would be free as long as I return to Mossy Honda. However, he lied to me as the service department was never notified of this deal Mark made with me a year ago. Considering I was lied to, I have rated the Pricing with 1 star. Also, I truly hope that Mark does not lie to anybody else in the future, although I’m sure he will. Joel was great (he attempted to contact sales to see if there was a mess up on there end, but turned out that Mark simply lied to my face about the free oil change). I’m rating my overall experience excellent as to reflect my time with Joel. However in reality, I left feeling scammed as a result of Mark. More

Chris and Mossy were very efficient, friendly, and timely. Our appointment was at 7 AM and we were in and out within minutes. Great service great place. timely. Our appointment was at 7 AM and we were in and out within minutes. Great service great place. More

I had pleasant experience shopping for a new car at mossy Honda. Erika was quick to respond to all my questions and quoted me a great price that I actually asked her twice to confirm. Mark at finance was p Honda. Erika was quick to respond to all my questions and quoted me a great price that I actually asked her twice to confirm. Mark at finance was patient when I kept forgetting to write my middle name in the signatures. All in all, more dealerships should be like Honda mossy. More

Very friendly and efficient. What more could a customer want? Joel Castillo is the person I worked with. He was very friendly and efficient throughout. want? Joel Castillo is the person I worked with. He was very friendly and efficient throughout. More