Morrie's West Bend Honda
West Bend, WI
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I started going to Morrieās when I had an office in West Bend. The service is so great, that despite living 45 minutes away in Delafield, I still choose to have my car serviced there. Bend. The service is so great, that despite living 45 minutes away in Delafield, I still choose to have my car serviced there. More
I have purchased dozens of cars in my 57 years and have never dealt with a dealership like this. Ignored calls including calls made from the front door of dealership. Staff sitting by phones with no cust never dealt with a dealership like this. Ignored calls including calls made from the front door of dealership. Staff sitting by phones with no customers in building and no one answering the phone. Promises of date of delivery going past by weeks. Pricing of agreed to price increased later by hundreds of dollars. While they were nice enough to allow us a loaner car to use (which has a damaged tire that kept going flat) while my sons car sat in their lot for 8 days waiting for a Wisconsin safety inspection they said would take an couple hours. Once the car was finally safety inspected I didnāt receive a call. Only knew it was done because I happened to call up there again to follow up on status Difficult to believe anything anyone said during this whole process. The evening we picked up the car Ihad Habash was pleasant to deal with as was the finance guy who did title work on the car. If it wasnāt for my sons specific used car/trim/color he wanted we would have walked from this deal a long time ago. It was a disaster from start to finish. For a cash purchase this should not have been this hard More
The communication from the dealership staff was outstanding from the onset right through to the conclusion of our transaction. The product specialist provided insightful guidance regarding the vari outstanding from the onset right through to the conclusion of our transaction. The product specialist provided insightful guidance regarding the various trims and options available for the model I was interested in. They were candid and straightforward, presenting both the pros and cons of each feature. More