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Moritz Kia Hurst

Hurst, TX

4.9
1,600 Reviews

110 NE Loop 820

Hurst, TX

76053

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1,600 Reviews of Moritz Kia Hurst

October 28, 2023

The service advisor is very professinal, knowledgeable and kind. He also completed the service earlier than I expected. More

by kguzey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Nov 01, 2023 -

Moritz Kia Hurst responded

Thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Joby Spradley Service Director 817-595-8301

October 28, 2023

Service was completed in half the estimated time. I was very happy due to the quick service. More

by etc.tx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Nunley
Nov 01, 2023 -

Moritz Kia Hurst responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Moritz Kia of Hurst. If there is anything more that I can do, please come back and see us again. Take care! Joby Spradley Service Director 817-595-8301

October 28, 2023

Quick and neat service with great customer service. I am very happy with my experience at this dealership More

by sajad0314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott A Maywald
Nov 01, 2023 -

Moritz Kia Hurst responded

Thank you so much for taking the time to let me know how happy you are with your experience! Feedback from you is one way I know we are achieving our goals. Let me know if I can assist you again! Joby Spradley Service Director 817-595-8301

October 27, 2023

Took my kia for a recall was told by Rachel on the paper I had things wrong with my kia on the a/C and battery. REALLY?? These are brand new things I had put on how is that possible???? Think twice about wh More

by JOSXB720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachel
Oct 31, 2023 -

Moritz Kia Hurst responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Joby Spradley Service Director 817-595-8301

Oct 31, 2023 -

JOSXB720 responded

I took my 2014 Kia Sportage for a recall. Rachel indicated on the statement that she recommended a tune up, the air and battery was not up to standard or had to be worked on. She does not know what she is doing or trying to advice customers to do on their vehicle, the reason i say this is because my air compressor and battery are not even half year old i had them professionally insukted NEW. is she out to make hersel commission and Moritz money under false information?? I did a tune which really was not necessary of course the reason i went else where is because i called and left her a message to call me back and to this date SHE HAS NEVER REACHED OUT WHICH IS NOT THE FIRST TIME SHE DOES NOT CALL CUSTOMERS BACK. Moritz is NOT THE DEALERSHIP OF HONESTLY JUST AS CROOKED AS ALL THE OTHERS. Maybe Rachel chooses who she calls back??? I would NEVER 7SE OR RECOMMEND MORITZ. I spend money i didnt have too cause she thought i would take it in and she earn a commission and points with her boss??

October 25, 2023

Rachel Nunley was very nice and tried her best to help me in my situation. More

by karinaporras11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kederick Bettie
Oct 30, 2023 -

Moritz Kia Hurst responded

Thank you for leaving us this great review, Karina! I am very happy to hear that Rachel could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Joby Spradley Service Director 817-595-8301

October 24, 2023

Excellent service from the moment I arrived. From sales team to the finance team I have had the best customer service experience in purchasing my new car! More

by Brittany Kuzniar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Islam, Steve Potter, Daniel Williams, Andrew Gomes, Ty Syharath, Allyson Vaughn
Oct 26, 2023 -

Moritz Kia Hurst responded

Brittany, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Jazz Kazazic General Sales 817-595-8200

October 22, 2023

Excellent service & staff. I am very pleased with everything including my new car! Well done Moritz More

by deborah.garrison54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demetrius Chambers, Allyson Vaughn
Oct 25, 2023 -

Moritz Kia Hurst responded

Wow, your kind words took my breath away, Deborah! I am so glad your recent visit was such a success, and I hope you won’t hesitate to reach out again in the future. Jazz Kazazic General Sales 817-595-8200

October 20, 2023

I recently had the pleasure of visiting Moritz Kia of Hurst Texas and I must say, it was an incredible experience. From the moment I walked in, I was greeted warmly by David, my sales rep, and instantly More

by Bryan Kelsch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Boldak, Allyson Vaughn
Oct 24, 2023 -

Moritz Kia Hurst responded

Bryan, thank you for taking the time to write such a detailed review about your experience with us! We truly appreciate it. We would like to congratulate you on your new car! I am very glad to hear that your experience with us was so very positive. It was great doing business with you. We hope to see you again! Jazz Kazazic General Sales 817-595-8200

October 20, 2023

I’m happy with my dealer! Good service & happy with quality of work. They take good care of my car. More

by donna.jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 24, 2023 -

Moritz Kia Hurst responded

Thank you for reaching out Donna! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Joby Spradley Service Director 817-595-8301

October 13, 2023

I have been going to Moritz for years and never have I had a problem or been let down with their services. More

by Tanya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enrico Hudspeth, Ty Syharath
Oct 18, 2023 -

Moritz Kia Hurst responded

Tanya, thank you so much for your feedback as well as your loyalty. I appreciate building long-term customer relationships and I truly value your business. Joby Spradley Service Director 817-595-8301

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