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Mooresville Ford
Mooresville, NC
540 Reviews
On October 3rd, 1961, Grady Shoe started Mooresville Ford in a small brick facility in downtown Mooresville. Founded on the principles of integrity and treating people well, those same principles still apply to our daily operation almost 60 years later. As the community has grown, so has our Mooresville Ford family.
Many things have changed, but one thing has always remained consistent at Mooresville Ford - commitment to provide the best customer care possible. That's why today we're still selling vehicles not only to some of our original customers from more than 60 years ago, but now to their children and grandchildren as well.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 540 reviews
November 17, 2017
Great customer service My customer service representative always goes the extra mile. Amanda will arrange a ride home for me or will deliver my car to my home herself. Ver My customer service representative always goes the extra mile. Amanda will arrange a ride home for me or will deliver my car to my home herself. Very friendly, and seems to care about helping me with my problems. More
by Jeff
Employees Worked With
Amanda Knoell
November 16, 2017
Great experience! The folks at Mooresville Ford were outstanding helping with my service needs. They were very quick to set up an appointment and the service was done The folks at Mooresville Ford were outstanding helping with my service needs. They were very quick to set up an appointment and the service was done in a very timely matter. Couldn't have asked for better. More
by coachoppy
Employees Worked With
Neil Truesdale
November 08, 2017
Service department took great care of my needs fast and courteous. Sales team always available for questions, with a no hassle no pressure environment. Always department took great care of my needs fast and courteous. Sales team always available for questions, with a no hassle no pressure environment. Always friendly and treat you as part of the Mooresville Ford Family More
by J. Fallon
Employees Worked With
Doc, Grey
November 04, 2017
Purchase of 2017 Ford Explorer Gray and Ron are both great talent and MOORESVILLE Ford is in good hand with people like these guys. After what is my fifth vehicle purchase from t Gray and Ron are both great talent and MOORESVILLE Ford is in good hand with people like these guys. After what is my fifth vehicle purchase from the dealership, I know I can count on great service from great people. Pass this on to the service department and no dealership can compare. More
by TP
Employees Worked With
Ron, Gray, and lady from fianace.
November 03, 2017
Very Timely most times you when you purchase a vehicle it is an all day process. We were in and out in our new car in just about 4 hours. most times you when you purchase a vehicle it is an all day process. We were in and out in our new car in just about 4 hours. More
by Doreen
Employees Worked With
Wilbur
November 01, 2017
Outstanding service!!! We received within a day the truck we wanted at the price we were willing to pay. Excellent service and an extremely friendly and warm staff! We hav We received within a day the truck we wanted at the price we were willing to pay. Excellent service and an extremely friendly and warm staff! We have bought 6 Fords in the last 10 years from them! That says it all! More
by Charles1995
Employees Worked With
Wilbur
October 30, 2017
great service dept terrible sales dept service has been outstanding the 2 times I have used it, but still despise the sales team for messing up the order for my truck, they corrected 3 out service has been outstanding the 2 times I have used it, but still despise the sales team for messing up the order for my truck, they corrected 3 out of the 4 items not ordered correctly but refused to replace the incorrect front seat package, still paid full price though 52K !! More
by ridiesel
Employees Worked With
kellie isom
October 29, 2017
Service is outstanding I bring my cars here for service because of 2 people: Amanda Knoell and Neil Truesdell. They are always awesome to deal with and always handle my serv I bring my cars here for service because of 2 people: Amanda Knoell and Neil Truesdell. They are always awesome to deal with and always handle my service issues professionally. More
by wsg3
Employees Worked With
Amanda Knoell, Neil Truesdell
October 29, 2017
Friendly & Respected Customers As a resident in Raleigh NC. Why I bought 2018 Ford Fusion Hybrid car in Mooresville Ford? The owner & sale associate Randy Collins are friendly & hon As a resident in Raleigh NC. Why I bought 2018 Ford Fusion Hybrid car in Mooresville Ford? The owner & sale associate Randy Collins are friendly & honestly to customers. They earned my business. RogerPhung More
by RogerPhung
Employees Worked With
Randy Collins, Allision
