Moore Chrysler Jeep

Aaron's Car Care My overall experience was great and my car care needs were met. Car is running great. The greasy handprints could have been cleaned off!! I would a My overall experience was great and my car care needs were met. Car is running great. The greasy handprints could have been cleaned off!! I would and have recommended MOORE CHRYSLER JEEP. More

Did not follow through with warranty items Installed headlights incorrectly causing me to get pulled over by Peoria police. Led headlights are directional and labeled clearly with the word top. Installed headlights incorrectly causing me to get pulled over by Peoria police. Led headlights are directional and labeled clearly with the word top. Scheduled 3 times total for warranty items. Still not done. Added a dye to my oil to find the oil leak at the rear of engine leaving it over the full limit. Made special arrangements to fix by dropping off the day before so it could be cold so it could in the morning so the mechanic didn't have to work on my Jeep hot did and not touch due to another problem on previews appointment which is understandably. When it was time to pick up my Jeep I was told about it not being started. Arrangements were made this way for a one day start and finish so I could have my Jeep ready for a job across town the next day. Now after a month and texts with Michael Harrington and messages left on voicemail no response to fix the warranty on the oil leak that has left me not wanting to drive my 16 JKUR until fixed. I don't feel safe leaving my Jeep at this dealership and will have to go to a different dealership that is not within walking distance from work. Unfortunately Michael was great to work with but just lack of completing the important reason that I needed my Jeep worked not being a priority is more than disappointing. feel completely blown off. Radio replaced due to Nav loosing map data, recalled impact sensors replaced, oil leak covering my undercarriage and garage NOT FIXED. I changed my oil so I don't have a dye in my oil and incorrect oil level. Will not return as a customer and will find a different professional Jeep dealer to complete warranty on failed OEM Jeep parts More

Good service Took my car in for high idle. Tech went above and beyond. Found out it was worn out engine mounts. Repaired and running much better now. Took my car in for high idle. Tech went above and beyond. Found out it was worn out engine mounts. Repaired and running much better now. More

New purchase I am so happy after leaving Moore with my brand new 2019 Jeep Cherokee Latitude+! The service was as quick as any car buying process could be and the I am so happy after leaving Moore with my brand new 2019 Jeep Cherokee Latitude+! The service was as quick as any car buying process could be and the customer service was great. Chris W also worked with my budget and accommodated whatever I needed/wanted. I have serviced my vehicle at Moore in the past and I will continue to do just that. Such a great experience overall. More

Inexperienced salesperson disappointing experience Bought our 4th Jeep from Moore - salesperson. Jay knew nothing about car and let us leave lot with empty gas tank low air in tires no windshield flui Bought our 4th Jeep from Moore - salesperson. Jay knew nothing about car and let us leave lot with empty gas tank low air in tires no windshield fluid and the car was dirty. In addition, he texted someone 2x while working with us and just left us once the deal was done we were there for 4 1/2 hours - i had to go back to finance to see where the process was... I also didnt receive my plates back on my trade or my second car key I ended up having to call and speak with the sales Manger Keith and bring the car back to have the windshield fluid filled and tires filled . He was in contact with Dustin in service and made sure my car was taken care of quickly - Keith also reimbursed me for my gas. He really stepped up make sure everything was handled as soon as I walked In and that went a long way to help fix a bad experience Sue another salesperson walked us through the features on the car - she really stepped up and helped save this experience I dont Know the name of the finance person but he was great as well. While I would recommend your dealership due to the long relationship I only highly recommend Sue as the salesperson More

Great service Kyle was great and communicative about my car situation. Moore was fast and efficient with diagnosing and fixing the issues. I would recommend this de Kyle was great and communicative about my car situation. Moore was fast and efficient with diagnosing and fixing the issues. I would recommend this dealer. More

Very good customer service If you looking for a car or truck, you gotta go to moore chrysler jeep. Brian was very nice and very professional. Id definitely come back to buy an If you looking for a car or truck, you gotta go to moore chrysler jeep. Brian was very nice and very professional. Id definitely come back to buy another truck from them. More

Great service department I've been to more Chrysler several times always had great experiences and that's why I keep coming back Mike Harrington is the best I've been to more Chrysler several times always had great experiences and that's why I keep coming back Mike Harrington is the best More

Everything was excellent Great customer service always always explains the repairs that are being done. Returns calls in a timely manner. Easy to get a loaner car, thank you Great customer service always always explains the repairs that are being done. Returns calls in a timely manner. Easy to get a loaner car, thank you More