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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.7
1,023 Reviews

1,023 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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September 30, 2023

I appreciate the great customer service from Isaac. He went above and beyond to be helpful. Thanks! More

by BRADLEYBRYANTPSY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
Oct 02, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for letting us know how satisfied you were with Isaac's assistance! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as outstanding!

September 30, 2023

Great Customer Service Wendell Made sure i was TAKEN CARE OF AND MY CAR, PHENOMENAL More

by chrissandoval307
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell
Oct 02, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much, Chris! We're delighted the value of Wendell's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

September 30, 2023

Great dealership will recommend javier to be ur service adviser he really talk to u about everything that going on with ur car More

by CABOOSE11759
Recommend Dealer
Yes
Employees Worked With
Terry Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier
Oct 02, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We truly appreciate your continued business, and we're glad Javier has always taken such great care of you and your vehicle. Thank you for making Monrovia CDJR your #1 choice for service!

September 30, 2023

Great service! Fast and reliable. Even got my floor mat back with a clean vehicle. More

by askinla4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Montez
Oct 02, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

We're delighted to hear that! Thank you for letting us know how pleased you were with the efficient and thorough service our team provided for you. We wish you the safest of travels until we may be of service to you again!

September 28, 2023

Called Monrovia CDJR and spoke with service advisor Isaac Borquez about the see dealer codes on my 2018 ram 5500. Great experience with Mr. Borquez not only was he friendly and knowledgable, he was able to g More

by sfcw232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
Oct 02, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

We're so happy to hear that, Steve! Thank you for letting us know how pleased you were with Isaac's accommodating service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again!

September 28, 2023

I bought my jeep here because they had exactly the one I wanted sitting on the lot, and they gave me a good deal. I figured that if the service at this dealer disappointed, I'd find somewhere that was bette More

by kristian_solem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't recall names of who I worked with in sales. Everyone was competent, helpful, and professional...
Oct 02, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Kristian, thank you for recognizing Wendell's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time Wendell and the Monrovia CDJR team may serve you. Safe travels until then!

September 27, 2023

Wendell wright was a great service advisor very knowledgeable in his field and always kept me updated in the process of getting my truck repaired More

by Vbaseballguy32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell Wright
Sep 27, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

We're so happy to hear that! Thank you for letting us know how pleased you were with Wendell's' efficient and communicative service. It is our pleasure to make your visits valuable and convenient. We wish you the safest of travels until we may assist you again!

September 26, 2023

Service is great and great personalities. Quick service. They listen to your issue. Best place for service More

by carolinaf547
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred
Sep 27, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you, Carolina! We're pleased you had another great service experience with us, and that Fred made sure your Jeep was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

September 26, 2023

This dealership helped me so quickly and easily. It’s always so easy to get my Jeep serviced here! Thanks guys! More

by Jose.G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Sep 27, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your kind review, Jose! We truly appreciate your continued business, and we're glad our team has always taken such great care of you and your Jeep. Thank you for making Monrovia CDJR your #1 choice for automotive service!

September 25, 2023

Very friendly and helpful. Clean straight forward process. I very much like the complementary Lyft service and the pay online option. Lyft makes so much sense, instead of havin More

by dacoates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie in service
Sep 25, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for telling us why you liked this service visit! Your satisfaction means the world to us, and we're pleased you enjoyed the accommodations offered by our service team. We hope you'll continue to make Monrovia CDJR your first choice for service!

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