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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.7
1,023 Reviews

1,023 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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October 12, 2023

Wendell was great with assessing my issues, fixing them and not overselling me with repairs that I did not need. More

by omaranorga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell
Oct 13, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Wendell handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

October 12, 2023

dropped of my car, service area was helpful, got there and they helped me right away, it was fast and they took care of my car right away. More

by nathanielalicante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service dept
Oct 13, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much, Nathaniel! We're delighted the value of our team's diligence and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

October 12, 2023

The team is always helpful, welcoming, and nice. I have been coming here for years. More

by tepmb0503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
Oct 13, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

We're delighted to hear that! Thank you for letting us know how pleased you've been with our efficient and friendly service team. We wish you the safest of travels until we may be of service to you again!

October 11, 2023

It was clean, fast, great service, good customer service, friendly, polite, took care of my car great. More

by garciamario19973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier , Bryan Banquells
Oct 12, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for telling us why you liked this service visit! Your satisfaction means the world to us, and we're pleased you enjoyed the accommodations offered by our service department. We hope you'll continue to make Monrovia CDJR your first choice for service!

October 11, 2023

They were able to get my car ready for our trip in time. They had to order parts too. More

by GLORIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell
Oct 11, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

We're delighted to hear that, Gloria! Thank you for letting us know how pleased you were with our service team's efforts in getting your Jeep ready for a trip. We wish you the safest of travels until we may be of service to you again!

October 11, 2023

Like the people specifically Fred he take care of my cars every time I go to the dilership More

by schellatransport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 12, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for the fantastic review of Fred! Fred is the consummate advocate for our guests, and we're pleased he has always taken exceptional care of you and your vehicles. Thank you for continuing to choose Monrovia CDJR!

October 10, 2023

Although there was mishap in communication that led to my vehicle being left at the dealership over the weekend without my knowledge, the communication with Terry Brown and Tony Walker were prompt and eventf More

by Terence Fu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Marcus Walker
Oct 11, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Terence, thanks for taking the time to review your service experience! We're happy Tony and Terry handled your concerns with great care and diligence to get you safely back on the road. We hope you'll continue to choose Monrovia CDJR for all your automotive needs!

October 08, 2023

Service on the jeep was great, Mr. Javier was efficient & professional. Recommend this dealership, they earned & well represented the stars of reviews. More

by AMCHOU810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
Oct 11, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for telling us why you liked this service visit! Your satisfaction means the world to us, and we're pleased you enjoyed the exceptional service offered by Javier. We hope you'll continue to make Monrovia CDJR your first choice for Jeep service!

October 07, 2023

Excellent Customer Service. Made a request to have everything checked out along with an oil change. I was very surprised when Fred in the service department told me my car was r More

by tcgod4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred in Service Dept
Oct 11, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for telling us why you like working with Fred! Your satisfaction means the world to us, and we're pleased he continues to be a reliable resource for your vehicle's service needs. We look forward to ensuring more high quality service at your next appointment!

October 07, 2023

Very satisfied customer -- Jarvier Gonzales is my trusted service advisor at Monrovia Chrysler. I know my Hybrid Pacifica is in good hands when I left it with Jarvier. More

by egkong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarvier Gonzales in Service Department
Oct 11, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for trusting our service team with your vehicle's needs! We're happy Javier provided your Pacifica with another thorough service visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

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