Monaco Ford

Monaco Ford delivers the total sales to service experience. Purchasing our Explorer Platinum was easy and efficient, from the test drive explaining the essential features and immediate follow-up to experience. Purchasing our Explorer Platinum was easy and efficient, from the test drive explaining the essential features and immediate follow-up to explain more complicated features. Our customer service rep, Adrian Paulding, continues to ask us how we are enjoying our Explorer and if there are any other questions that he can answer. The financing component went very well, as we purchasing additional features that enhanced our ownership. The Service Dept. has twice serviced our Explorer at its normal service intervals. They also offer a courtesy pick up and drop if requested. More

Beginning with John Tapio, who responded to an inquiry then Cameron, Jillian, Matt! Jay, and (apologies, can’t remember name) Finance guy, this whole process was the best ever. Best Kudos go to Cameron then Cameron, Jillian, Matt! Jay, and (apologies, can’t remember name) Finance guy, this whole process was the best ever. Best Kudos go to Cameron and Jillian! The both were a breath of fresh air in a position that had previously filled by (not at Monaco) people who seemed to only care about commission. It seems Monaco has gotten away from that, so no dog eat dog cut throat games. Mary Jo and I are very pleased with your awesome sales team. More

Greg Smith in Commercial Truck sales is like no other car salesperson. I have purchased several new vehicles in the past 30 years, and have never had such a great experience buying a car! Greg certainly kn salesperson. I have purchased several new vehicles in the past 30 years, and have never had such a great experience buying a car! Greg certainly knows his product, and is not the typical car salesman, just trying to sell you a vehicle. Greg is not “pushy” at all and is vey attentive throughout the process. When placing my order, Aaron was also great to work with. He spent over an hour with me in the lot and on the computer showing me and explaining the different options available on the Super Duty lineup. Hats Off. to Jim V in finance who was also a true professional! The entire staff at Monaco was great! There is no doubt my next vehicle will be purchased at Monaco ! More

First time buying from Monaco and had a great experience. I found that everyone was willing to jump in and help cover when others were busy or out. Found the staff to be friendly, took time to explain all I found that everyone was willing to jump in and help cover when others were busy or out. Found the staff to be friendly, took time to explain all details, and there were no pushy sales. More

Excellent transaction from start to finish! The vehicle is beautiful! Adrian, Ron, and Jay were kind, patient, and exceptional to work with! The vehicle is beautiful! Adrian, Ron, and Jay were kind, patient, and exceptional to work with! More

The Monaco Ford staff is very professional, efficient, and friendly. The Monaco family should be proud. and friendly. The Monaco family should be proud. More

Everyone was helpful, friendly and knowledgeable. Camron was a great salesperson and very attentive. All around great experience. Camron was a great salesperson and very attentive. All around great experience. More

We loved our sales representative buying this new car. We’ve bought 8 cars here in the last 25 years. Service department went down hill after 2020 and never improved. We’ve bought 8 cars here in the last 25 years. Service department went down hill after 2020 and never improved. More

Working with Greg Smith was great. I would highly recommend him to anybody looking to purchase a vehicle. I would highly recommend him to anybody looking to purchase a vehicle. More

Fantastic experience! Was not pressured any point in the process. Sales specialist, Adrian, was extremely knowledgeable, friendly and worked efficiently to get us th Was not pressured any point in the process. Sales specialist, Adrian, was extremely knowledgeable, friendly and worked efficiently to get us through the process. 5 Stars More