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Monaco Ford

Glastonbury, CT

4.7
240 Reviews

767 New London Turnpike

Glastonbury, CT

06033

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240 Reviews of Monaco Ford

February 11, 2020

Monaco's Always As they have in the past, the Monaco Dealership gave me a tremendous deal and took great care of me. From leadership down, every detail was explained More

by Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake, Aaron, Rick
Nov 25, 2020 -

Monaco Ford responded

Ryan, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Take care!

February 10, 2020

Used vehicle purchase The purchase experience has been smooth and very time efficient. All the people I came in contact with were extremely professional, rigorous and colla More

by Nicole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinnie, Ron, Rick
Nov 25, 2020 -

Monaco Ford responded

Nicole, thank you for leaving such a great review and high star rating! Thank you so much for being one of our valued guests and we look forward to your next visit!

February 07, 2020

Multiple Construction Vehicles We purchased multiple new F150's and Escape's at the end of 2019 and we were treated professionally, we were given excellent pricing and vehicles were More

by tadamson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Smith
Nov 25, 2020 -

Monaco Ford responded

Your comments keep us motivated and working hard for all our guests! Thank you again for choosing Monaco & Sons Mtr Sales Inc, and we hope to see you again soon!

February 07, 2020

I had an overall perfect experience at Monaco Ford. Everyone was nice and very helpful. Cut right to the chase and gave me a great offer on my Tacoma and hooked me up with a beautiful used F-150. More

by tsheafx4
Recommend Dealer
Yes
Employees Worked With
Michael Vinny and the Sales Manager
Nov 25, 2020 -

Monaco Ford responded

We are happy we could make your experience a positive one! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

February 03, 2020

Recent Repair I recently had a major repair completed . The issue was a recall so Ford covered all the expenses. I found everyone I dealt with to be very friendly More

by lisethorwall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry and I believe Matt.
Nov 25, 2020 -

Monaco Ford responded

We are happy we could make your experience a positive one! Thank you so much for choosing Monaco & Sons Mtr Sales Inc as your first choice for service!

January 28, 2020

Very professional, the best! I got the WORKS package done on my Edge while I waited. The work was done in a timely fashion and their customer lounge was very comfortable. Everyone More

by sleniart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Mullins, Jerry Lynn Howley
Nov 25, 2020 -

Monaco Ford responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this! Take care!

January 23, 2020

Awesome I typically do not write reviews. However my recent experience at Monaco Ford was absolutely wonderful. I have purchased many vehicles new and used f More

by Tom W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike,Blake,Aaron,Rick
Nov 25, 2020 -

Monaco Ford responded

Tom - Thank you for leaving such a great review and high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

January 22, 2020

Excellent attention to detail and care for the customer , with friendly, knowledgeable, authoritative sales people and staff. Took the time to find my perfect vehicle from another dealer, and then took the More

by benmosteller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Orszulak, Blake Riley, Richard Pearson
Nov 25, 2020 -

Monaco Ford responded

Thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

January 21, 2020

Awesome Monaco ford Staff are top notch wouldn’t go anywhere else they go out of there way to get you in the vehicle your looking for. There sales and service More

by Rfrity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Smith and Dustin
Nov 25, 2020 -

Monaco Ford responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thanks again for your business! Take care!

January 12, 2020

Happy with everyone we dealt with at the dealership We have always been happy and satisfied with the help and service that Greg Smith has given us with all of our vehicles over the years. With this purc More

by bkgchristie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Smith, Vinny, John Rita, Rick, Jeffrey
Dec 03, 2020 -

Monaco Ford responded

Bkgchristie, your comments keep us motivated and working hard for all our guests! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. Take care!

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