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Molle Toyota - Service Center

Kansas City, MO

4.3
2,389 Reviews

2,389 Reviews of Molle Toyota - Service Center

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December 15, 2019

Regular Updates Were Appreciated I had a lot of work done. This included an expensive and time consuming repair. Jason Murray must have given me five status updates throughout my ap More

by THEKCBIGDAWG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Murray
December 15, 2019

Passat Repair Kelly was excellent at communicating what would be done and how to proceed. The work on the car was excellent. Very happy with the results. More

by BRIDGE0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly McCord and Matthew.
December 14, 2019

Good service, high prices. We recently moved from Illinois to Kansas and tried Mollle because of good reviews. Service was good, advisor was good, and service was quick. BUT at More

by TIM.M14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
December 13, 2019

Had to ask questions to get the proper price. I was not informed about a part that was still usable. The estimate included the cost of a new part. I think I should have been informed of this fac More

by larrygelb
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Laffoon
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2019

2019 Highlander 10K Recommend maintenance at 10K. In and out quickly and got in the same day I called. The waiting area is clean and sufficient. They are also close to ho More

by mchapman2289
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Sutherland
December 12, 2019

Quick, Thorough, and Friendly I happened to have a couple of hours to spare in my busy schedule and Molle immediately got me an appt and completed the work quickly! More

by KENDALL.BURNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Laffoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2019

Oil Change Took a little longer than usual but service advisor was very friendly and the waiting room is very comfortable so one hour went by quickly. More

by MPDERHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Laffoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2019

Great service plus the preventative advice is excelent. My latest visit was for routine maintenance and was performed timely while I waited. They identified that the battery needed to be replaced and was re More

by phill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Gavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2019

Winterizing Immediate service, friendly, answered questions courteously. (At the Cadillac dealer, my car always received a free wash with service—nice for an eld More

by DOTTIEJENSEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deron Byers
December 10, 2019

Oil change and service Regular service based on mileage for oil change. You are making me write more than I care to include. This was just normal service. Too much troubl More

by SANDRAHOLT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Holsburg
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