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Molle Toyota - Service Center

Kansas City, MO

4.3
2,389 Reviews

2,389 Reviews of Molle Toyota - Service Center

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March 07, 2020

Oil and filter change The work I needed was done promptly and Brandan explained that I needed a more complicated process. My car is almost 15 years old, and I appreciate More

by CBARETTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Holsburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2020 -

Molle Toyota responded

Thank you so much for your service visit. We appreciate the positive review about Brandon. We look forward to seeing you again soon.

March 06, 2020

Good service on and great experience as always. Gene was very helpful on product selection and getting everything taken care of. Got oil change, flush, new tires, and balance. More

by KIWIMILLS
Recommend Dealer
Yes
Employees Worked With
Gene White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2020 -

Molle Toyota responded

Thank you for this wonderful review! We'll be happy to pass your positive feedback to Gene. We thank you for your business and look forward to your next visit!

March 06, 2020

Good, friendly service We bought our Prius here and have had it serviced for the past 12 years. We have gotten great service and will continue to come back. Gene White was v More

by JLWYCKOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2020 -

Molle Toyota responded

Thank you for leaving our Service Team a great review. We're glad that they've consistently provided you with accurate and efficient service, and look forward to seeing you again!

March 06, 2020

Always a pleasant experience at Molle Toyota service dept. On time for appt. courteous service writer as usual . new mud flap done quickley and done right. Labor rate very reasonable , part a. Little pricey. More

by LEENKEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Sutherland
Mar 10, 2020 -

Molle Toyota responded

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit!

March 05, 2020

Still need to fix the problem Brandon is great...service technicians still need to figure out what is wrong with the radio. I have brought my Highlander in three times and each ti More

by MAUREENMBRADY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
Mar 18, 2020 -

Molle Toyota responded

I am sorry for the delayed response and that you did not have a good experience with us. I was just told that you recently were in service again to address this issue. The problem was not with the control panel/radio and that everything was working properly but the problem was with your phone. Hope this service was more of a positive one and we look forward to serving you again.

March 04, 2020

excellent service on time completion. Don is excellent. Its a pleasure doing business that puts customers satisfaction a priority. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx More

by palmerrichdoris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2020 -

Molle Toyota responded

We appreciate your business and taking the time to give us a 5-star review. Have a great day!

March 04, 2020

A satisfied customer Don took good care of me and I continue to be a very happy customer. 25 word minimum not user friendly. 25 word minimum not user friendly. More

by COULT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2020 -

Molle Toyota responded

We are thrilled to hear Don was able to take such good care of you. We look forward to your next visit! Have a wonderful day!

March 04, 2020

New Battery I didn't have an appointment but they got me right in and out ,job well done. I would recommend them to anyone even not with Molle More

by S_LANGUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2020 -

Molle Toyota responded

It is great to hear everything was done quickly and to your satisfaction! Thank you for the great review!

March 03, 2020

Fantastic, quick service Don is fantastic to work with. He's very thorough and was really good about making sure I was aware of additional costs, tires, breaks etc. that were More

by ONLY_SARAH_ELAINE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 11, 2020 -

Molle Toyota responded

Sarah, Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Molle Toyota. If there is anything more that we can do, please come back and see us again.

March 03, 2020

Fast and well done. My first experience with the service center and I was impressed. It was clean and busy. I came in for an oil change and tire rotation. In and out in a More

by BILLPUETZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2020 -

Molle Toyota responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind message along to Don. Thank you for choosing Molle Toyota and we hope to see you again.

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