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Molle Toyota - Service Center

Kansas City, MO

4.3
2,389 Reviews

2,389 Reviews of Molle Toyota - Service Center

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March 12, 2020

This is the way it should work. Starting with making my reservation, Leslie was great. Then Jay Beach followed through with great communication. Waiting area was comfortable and th More

by Rick850
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Beach, Leslie Branyon
Mar 13, 2020 -

Molle Toyota responded

Rick, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Molle Toyota. If there is anything more that we can do, please come back and see us again. Take care!

March 12, 2020

I was able to get in within the week for warranty work. I was kept updated and was asked questions regarding our concerns. I believe they put their best technicians on this repair. More

by mchapman2289
Recommend Dealer
Yes
Employees Worked With
Sean Gavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2020 -

Molle Toyota responded

Thank you for this wonderful review! We also want to thank you for entrusting us with your car care needs. We look forward to your next visit!

March 11, 2020

thorough always friendly and timely service. have been molle-ing for over twenty years. wish they still offered a car wash, though. simply the best in the m More

by RASCAL1030
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2020 -

Molle Toyota responded

Thank you for being our customer for so many years! We thank you for your business and look forward to your next visit!

March 11, 2020

Service advisor was great! Very quick to help me & answer questions. 30K check up, tire rotation & oil change were completed quickly! Thanks for the Lamars donuts too... a very nice touch! More

by KJV628
Recommend Dealer
Yes
Employees Worked With
Sean Gavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2020 -

Molle Toyota responded

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

March 11, 2020

Trustworthy and Informative The service center employees are very helpful and don't seem to mind when I have extra questions. I trust the service they give me. More

by XTHURD24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2020 -

Molle Toyota responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

March 10, 2020

In and out in 3 hours I brought in a Tundra with 185,000 and a brake shake indicating a problem. I left 3 hours later with new brakes and a perfectly function truck. One More

by R.Weis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Field
Mar 11, 2020 -

Molle Toyota responded

Thank you for such a wonderful review! Our service department works hard day in and day out to provide the best results for our customers! Please give us a call or stop by, we would love to go over the new models with you. Have a great day!

March 10, 2020

Had tires rotated!! The service topped off my oil which I appreciate!!! Thank you for doing a great job and quick!! Only one complaint the Hot Chocolate has changed!! I loved the one you used to have. :( More

by WALK_WITH_ME59
Recommend Dealer
Yes
Employees Worked With
Jay Beach
Mar 11, 2020 -

Molle Toyota responded

Thank you for this positive review of our service department. I will look further into the hot chocolate situation. Have a fantastic day!

March 09, 2020

Excellent Service Molle is the best, most honest dealership I have ever worked with - will always choose them for future Toyota purchases. Their service center is top More

by Cathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Gavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Holsburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2020 -

Molle Toyota responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for! Have a wonderful day!

March 08, 2020

Excellent service & customer service skills! faithful customers 7 years plus because of expertise, courtesy, and thoughtful regard for client needs! Customer lounge clean and comfy, free wifi - More

by RMDRIVENOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Herder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Pounds
Mar 10, 2020 -

Molle Toyota responded

Thank you so much for your review! We value your business and appreciate you!

March 08, 2020

Service Friendly and knowledgeable, timely service, good follow up Upon arriving the service advisor immediately began getting me signed in and discussed More

by MICHAELSHANEMURRAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Sutherland
Mar 10, 2020 -

Molle Toyota responded

We appreciate your business Michael! Thank you so much!

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