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Molle Toyota - Service Center

Kansas City, MO

4.3
2,389 Reviews

2,389 Reviews of Molle Toyota - Service Center

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March 17, 2020

Service totally not interested in taking care of me. Car behind me was serviced before me. Oh, your car doesn’t need service; it just needs tire rotation which you need to pay for. What the xxxx kind of s More

by PZIEG
Recommend Dealer
No
Employees Worked With
Apr 07, 2020 -

Molle Toyota responded

I am sorry for the delayed response and that you did not have a good experience with us. I will make sure this gets into the right hands!

March 17, 2020

New Battery Pack This is not a service that one wishes on another but it came and was done professionally. We have only had the car back for a day or so but the servic More

by TNELSONDC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Gavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2020 -

Molle Toyota responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Molle Toyota. If there is anything more that we can do, please come back and see us again. Take care!

March 16, 2020

Great service from Jason! My 80 year old mother has been a customer of Molle for decades. Last week she totaled her Matrix (bought from Molle). I brought in an old clunker Si More

by POTTERTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2020 -

Molle Toyota responded

Our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 15, 2020

Good service.. I really enjoyed I think his name is Gene really great customer service and they were quick and honest. Will keep going back More

by ROSHONE3
Recommend Dealer
Yes
Employees Worked With
Gene White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2020 -

Molle Toyota responded

We are happy to hear Gene was able to make your time here with us such a positive one! We look forward to your next visit!

March 15, 2020

Long gone are the days when we could count on Mr Bill to take care of us when we brought our cars for service. Reliable and trusted - that’s how we used to feel about Molle. Our family has been going to Mol More

by LBROSSARD
Recommend Dealer
No
Employees Worked With
Mar 16, 2020 -

Molle Toyota responded

We regret to hear that you are displeased with your recent service experience with us. I understand that your vehicle only needed a tire rotation which you thought was a waste of time. We were just following Toyota recommendations to help you take quality care of your new car.

March 15, 2020

My checkin was prompt and informative. Mr. Holsburg was clear as to what services were needed and the associated prices of each. He was clear that the choices as to which services to perform were mine to m More

by GALEN.BEAUFORT
Recommend Dealer
Yes
Employees Worked With
Brandon Holsburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2020 -

Molle Toyota responded

We're so glad to see that our team provided you with prompt and quality service! Thanks for this 5-star rating and we look forward to working with you again very soon!

March 14, 2020

Rock Star Service & Sales Molle Service Dept kept our 2004 Corolla running for the last 7-10 years (we had it for 17 years!) When a major repair come up unexpectidly Jason got More

by LAFONDFOUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Stendebach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2020 -

Molle Toyota responded

We really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. Your positive review is what we are always striving for. Thank you so much and have a wonderful day!

March 14, 2020

Great Service I've been very pleased with My Toyota Camry. The staff and their service has been excellent. My only recommendation is to upgrade the waiting room a More

by Mammodr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Laffoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2020 -

Molle Toyota responded

Thank you so much for your visit and we appreciate your feedback. We will share your comments with our team and we look forward to working with you again. Have a great day!

March 14, 2020

Helpful Happy with this dealer found to stand by their word so far.i feel confident about the service I received and will try to keep up my regular appointmen More

by PATCAN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Murray
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2020 -

Molle Toyota responded

We love hearing this and can't wait to provide you with this same superior service for years to come! Have a fantastic day!

March 14, 2020

Quick, friendly, thorough Brandon was friendly, patient and thorough about the service needed by my car. He explained the need and the cost along with future needed service More

by K.CROCKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Holsburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2020 -

Molle Toyota responded

Thank you so much for your service visit. We appreciate the positive review about Brandon. We look forward to seeing you again soon.

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