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Molle Toyota - Service Center

Kansas City, MO

4.3
2,389 Reviews

2,389 Reviews of Molle Toyota - Service Center

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March 26, 2020

Super service. So far, my 2009 xB is running much better. Every one was very helpful and mindful of space in these crazy times. Thanks for the considerate environment. More

by JWLSBX
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jay Beach
Mar 26, 2020 -

Molle Toyota responded

Thank you for this positive feedback. We really appreciate your business!

March 25, 2020

Poor handling of recall ECU recall repair took 2 1/2 times longer than I was originally advised by person who made my appointment and also what the recall notice predicted. More

by kandal3899
Recommend Dealer
Yes
Employees Worked With
Dana Davis, Jay Beach
Mar 26, 2020 -

Molle Toyota responded

We would like to apologize for your experience with our Service department while completing this recall on your vehicle. Please reach out to our service Manager Jordan Darby at 816-942-5200 to further investigate your concerns. Thank you!

March 25, 2020

Fabulous customer service as always! Kept working until they found the solution. I drive 18 miles to Molle-I have a Toyota dealership in my town. More

by KMILLERIT
Recommend Dealer
Yes
Employees Worked With
Gene White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Laffoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2020 -

Molle Toyota responded

Thank you so much for this amazing review! Your loyalty means a lot to us and we can't wait to see you for your future vehicle needs. Have a wonderful day!

March 24, 2020

Just love dealing with moly Toyota service was wonderful and finished before It was anticipated all service personnel were very friendly very nice and helped in every way they could completely enjoyed the e More

by CLOFTON1
Recommend Dealer
Yes
Employees Worked With
Jason Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2020 -

Molle Toyota responded

Thank you! We are so happy to see your review of your service experience. We look forward to seeing you on your next visit. Have a wonderful day!

March 24, 2020

MOLLE TEAM GREAT SERVICE FROM THE LADY WHO SCHEDULED MY APPOINTMENT ,TO JOHN THE SERVICE TECH AND JASON MURRAY THE SERVICE CONSULTANT MOLLE IS CONSISTENT FRIENDLY SMILES,PROFE More

by JCANDJN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2020 -

Molle Toyota responded

Thank you for this wonderful review and highlighting some of our hard working service staff. We look forward to seeing you again in the future. Have a awesome day!

March 24, 2020

Brandon is Awesome Brandon has helped me the last couple of times. Friendly and informative. Very good guy. He knows what he is doing and always has a smile. More

by KCBRIGHTSMILE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Holsburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2020 -

Molle Toyota responded

Thank you for this 5-star review and the kind words about Brandon. We are so happy to hear that your service was exceptional!

March 24, 2020

Dealership was prompt and responsive. They took great care to arrange furniture in waiting area to prevent any person being to close during this time if social distancing. Staff were wiping down work are More

by MBELL_01
Recommend Dealer
Yes
Employees Worked With
Rick Laffoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2020 -

Molle Toyota responded

Thank You! It really means a lot that you took time to write this wonderful review and share your experience here at Molle Toyota with the world. Have a great day!

March 20, 2020

Great service!! Friendly and understanding. Listen to what I needed to have done and work with me on what I could afford. Prioritized my needs More

by bradhagen11
Recommend Dealer
Yes
Employees Worked With
Brandon Holsburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2020 -

Molle Toyota responded

Thank you for this truly exceptional review, we really appreciate the support. Looking forward to working with you again in the future!

March 19, 2020

Great service, as always. Brandon was polite and professional. Job was completed in reasonable time. Waiting area was ok, not a lot of people and I appreciated that personnel were constantly disinfe More

by DANMINMON
Recommend Dealer
Yes
Employees Worked With
Brandon Holsburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2020 -

Molle Toyota responded

Your review is very important to us. Thank you for taking the time to share your experience with us. It is very much appreciated that you noticed our cleanliness because we are really trying to stay on top of that! We look forward to seeing you again soon!

March 17, 2020

Convenient and courteous Made the appointment online and was taken in immediately. The service was fast and efficient. The customer service was terrific! And the waiting area More

by ALILARIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2020 -

Molle Toyota responded

We're so glad to see that our team provided you with prompt and quality service! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.

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