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Molle Toyota - Service Center

Kansas City, MO

4.3
2,389 Reviews

2,389 Reviews of Molle Toyota - Service Center

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March 12, 2010

Even though the dealership was swamped because of the current recall issues, I was still given the best service by Bill Marshall and the rest of the friendly staff at Molle. My cars are always returned More

by Norberg
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Marshall
March 11, 2010

I brought my Rav4 in for 30,000 mile service. I called ahead and was given a price and a time to arrive. When I arrived I was quickly processed and told the service manager that I would wait since I had More

by Canadabob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
March 11, 2010

We have a maintenance agreement at Molle for both of our cars, and the service is always friendly and the car is ready in a reasonable length of time. We have been customers of Molle for about 10 years and More

by free82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Lara
February 28, 2010

Why do I come to the Truck Service Department it is very simple. 3years ago just after I purchased my Prius I called to schedule the 1st needed service. At that time it took 2 weeks to get on the schedule More

by Jim Adams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Metzger
February 19, 2010

I would like to say that during this recall process and hard times for Toyota, these employess at Molle Toyota are really doing Great things!! The friendly service and good looking, and timely work has mad More

by camry999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Cooper,Gene Noble, Aaron Lautt
November 10, 2009

We have veen extremely happy with both Sales and Service. We have 2008 Solaria Convertible and 2009 Venza V6 AWD. I can't tell you how much I like the Venza and all the features the car has. The c More

by Levymail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service & Ann in delivery
August 25, 2009

I took my Toyota Corolla -1997 (towed) to their service on sunday 8/22/09 due to car not starting. They said the battery is dead and need a new batter and terminals. They installed Truestart 00544-35060-55 More

by Ramasamy63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Metzger and service dept. manger
Sep 11, 2009 -

Molle Toyota responded

We want all of our customers to have a positive service experience. The vehicle was towed in on Saturday and we recommended a genuine Toyota battery and replacement of the battery cable end. When we retested the aftermarket battery on Tuesday, it tested good, but the state of health was low. I showed the report from the Toyota battery tester to you and let you know that although the CCA tested ok that the state of health showed to be low, but that I would be happy to reinstall your original battery and refund your money if that is what you would like me to do. We reinstalled the aftermarket battery and refunded the price of the battery. We strive to ensure that all vehicles are fixed properly and would only recommend what we feel is the best repair for your vehicle.

October 29, 2008

My wife took a car we just bought up for an oil change when she was at work they called her and said we need to do the 30,000 mile service and if you don't you might lose your factory warranty. I was on More

by dontbuymolle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jennifer Ray
March 25, 2008

The dealership has been remodeled and it looks fantastic now. They had a huge inventory the vehicle I wanted in the color choice I wanted. Friendly staff and a pleasant experience. I will buy here again. More

by insipid2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : 3
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