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Molle Toyota - Service Center

Kansas City, MO

4.3
2,389 Reviews

2,389 Reviews of Molle Toyota - Service Center

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September 29, 2018

Service call for tire warning. Had low tire signal; Molle service checked and found a nail or screw in tire. Ordered a new tire and it was installed the next day. Efficient and he More

by BOB.MAHONEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2018 -

Molle Toyota responded

Bob, Thanks for the kind words! We try to ensure we are always as efficient as we can be. I'm glad Don was able to get you a new tire and get you taken care of in a quick manner. Thank you for being part of our Molle Family. Thanks Again, Jennifer Ayers Customer Relations

September 29, 2018

Awesome! Molle Toyota is where I purchased my Toyota Corolla in 2016 and I returned for a scheduled maintenance appointment. I was able to book my appointment More

by NSAT994
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Darby
Oct 12, 2018 -

Molle Toyota responded

Thank you for choosing us for not only your purchase needs but trusting us to take care of the Corolla as well. We are so glad Jordan was able to get you in and out on our busy Saturday. The coffee and treats are the best part of the visit :) Thank you for being part of the Molle Family. Thanks Jennifer Ayers Customer Relations

September 28, 2018

Normal maintenance for Camry It took a lot longer than it normally does (usually only an hour) to get the oil changed and tires rotated but Jordan took off an extra $10 on the tot More

by MELODY6244
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Darby
Oct 18, 2018 -

Molle Toyota responded

We strive daily to ensure we take care of our customers and do it in a timely manner, I'm sorry we weren't able to ensure this time we did it in a timely manner but I'm glad Jordan was able to take care of you. Thank you for trusting us with your Camry needs. Thanks again, Jennifer Ayers Customer Relations

September 28, 2018

Best service I'm had from any dealership Very knowledgeable knows what to look for. Has a handle on his job and knows how to do it well would use this service department again it's the be More

by TEDHAYES0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2018 -

Molle Toyota responded

Ted, Thank you for sharing your experience! We are so grateful to have such amazing customers, and glad Don was able to ensure your experience was great!! Thank you for being part of our Molle Family. Thanks again, Jennifer Ayers Customer Relations

September 27, 2018

Quick oil change and tire rotation. This is a friendly place to get an oil change. The people genuinely care about our vehicles and the people who drive them. I would recommend their ser More

by mytodd48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Gavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2018 -

Molle Toyota responded

Thank you for such kind words! We are grateful to have such amazing customers and Sean ensuring you were taken care of in a quick manner. Thank you for being part of our Molle Family. Thanks again, Jennifer Ayers Customer Relations

September 26, 2018

Great! Friendly staff and fast quality service for my Rav! Had the pleasure of visiting with Ed while I waited and he reminded me of several of the safety fe More

by Love my RAV4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Gavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Garvin
Oct 18, 2018 -

Molle Toyota responded

Thank you for being a great customer and sharing these kind words. We are truly blessed with the best customers. I'm so glad Sean and Ed were able to take such good care of you. Thank you for being part of the Molle family. Thanks again, Jennifer Ayers Customer Relations

September 26, 2018

Great Service AND Donuts Check-in was quick and easy. Don, the customer service rep was friendly and efficient. The service was speedy and I was kept informed along the way. More

by JAKEMARSHALL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2018 -

Molle Toyota responded

Jake, Thank you sharing your experience. We strive daily to ensure we get our customers in and out quickly but still making sure we communicate and do a thorough job, and we are so glad Don was able to do this for you. Thank you for being part of our Molle Family. Thanks Again, Jennifer Ayers Customer Relations

September 25, 2018

Thorough and Very Competent Check-in is usually quick and easy. The waiting area is always pleasant and the television is never too loud. I always have room to work on the task More

by KSNOW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Blankenship
Oct 18, 2018 -

Molle Toyota responded

Thank you for taking the time to share your experience here at Molle. We strive to ensure out customers are in quick and easy and have somewhere comfortable to wait. I'm so glad Scott and our technicians were able to keep you in the loop at all times. We are so grateful to have customers like yourself. Thank you for being part of our Molle Family. Thanks Jennifer Ayers Customer Relations

September 25, 2018

Oil change The service provid d was very efficient and the technician working with me the was very patient. I have a service plan with Toyota but they could not More

by RITENMILES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela Gillihan
September 24, 2018

Prius Touring is the Best Molle is very prompt with Service and timeliness. They already checked and cleared a possible recall item and found everything was perfect! You are More

by SJSAGEKC
Recommend Dealer
Yes
Employees Worked With
Gene White
4.0
This rating includes all reviews, with more weight given to recent reviews.
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