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2,389 Reviews of Molle Toyota - Service Center
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October 03, 2018
Coming to the end of my 36 month warranty on my Tacoma I went into the dealership and showed the service tech and manager my rusted receiver on the trailer hitch. No argument, they replaced it with a bran I went into the dealership and showed the service tech and manager my rusted receiver on the trailer hitch. No argument, they replaced it with a brand new one the next day without hassle. Bummed about the end of the bumper to bumper warranty, but since I drive a dependable Toyota, I'm not worried! Great Service Craig More
by CBARTHOL
Verified CustomerEmployees Worked With
Scott Blankenship
October 03, 2018
I was treated like a person, not a number! Good communications, great job, great people working with me and the car was cleaner than when I bought it when I got it back. Great job! Good communications, great job, great people working with me and the car was cleaner than when I bought it when I got it back. Great job! More
by TKEYES61347
Employees Worked With
Ruth, Bob Mathis
October 03, 2018
Knowledgeable, friendly, explained everything fully, on time Gene was an excellent service representative. He explained everything fully and answered all my questions. He was kind and reassuring about the prob Gene was an excellent service representative. He explained everything fully and answered all my questions. He was kind and reassuring about the problem and how and when it would be fixed. GREAT service representative!!! More
by WATKINS614
Employees Worked With
October 03, 2018
SUPER PLACE This was a 20,000 mile service on our Toyota Prius which we love. The crew also took care of the recall in SUPER SPEED. Glad to maximize time. THANKS This was a 20,000 mile service on our Toyota Prius which we love. The crew also took care of the recall in SUPER SPEED. Glad to maximize time. THANKS TO A WONDERFUL SERVICE DEPT> More
by ALLANDREWS
October 02, 2018
15,000 mile service Rotated my tires and checked out my 2017 Toyota RAV4 for its 15,000 mile required service. Everything checked out and my wait was approximately one h Rotated my tires and checked out my 2017 Toyota RAV4 for its 15,000 mile required service. Everything checked out and my wait was approximately one hour. More
by HARVEYJLH
Employees Worked With
October 01, 2018
Collision Center We returned to Molle Collision Center because in the past we had such great service. We were in a wreck and the vehicle was totaled. Molle did not g We returned to Molle Collision Center because in the past we had such great service. We were in a wreck and the vehicle was totaled. Molle did not get to fix the vehicle because of this but they were great to work with our insurance company and coached us thru the process. Hence, this is why we returned to Molle when our daughter had a wreck. There was no questions as to where we were to get our car repaired. The collision center was able to get us a bid for repair promptly and we left the car with them to be fixed within the next three weeks. During this three week period I contacted them for an update. I did not receive a return phone call for another week after my message. I left phone messages and email messages. The car was completed within the scheduled time. When we arrived to pick up the car, I assumed someone would do a walk thru with us to make sure the repairs were up to our standards. We were handed the keys and expected to be sent on our way. I felt I had to "pull" information from the clerk to find out about the warranty. The invoice we were provided showed the initial repairs but the two supplements that were filed with the insurance after the initial was not itemized. There is still some minor repairs to the car from the accident that have not been resolved and we are compiling a list to present to Molle. More
by dsremi73
Employees Worked With
Kris Sheets
September 30, 2018
Oil change/rotate tires Didn’t no to make an appointment. I was probably told when I bought the vehicle but I was overwhelmed buying a new vehicle in 20 years. LOL Didn’t no to make an appointment. I was probably told when I bought the vehicle but I was overwhelmed buying a new vehicle in 20 years. LOL More
by CINDYKOEBERNICK
Employees Worked With
September 30, 2018
Great service Great customer service. Not pushy and all work was done. Will be coming back. Ask That something not be done and Sean did not push me. If good work is Great customer service. Not pushy and all work was done. Will be coming back. Ask That something not be done and Sean did not push me. If good work is done and don’t try to rip me off then I will keep coming back and recommend to others. Thanks More
by SPURCELL0
Employees Worked With
September 30, 2018
Great West Side Service! College daughter's car had a dead battery Sat morning. The service team efficiently took car of the situation and had us back on the road. Awesome! College daughter's car had a dead battery Sat morning. The service team efficiently took car of the situation and had us back on the road. Awesome! More
by Camry-2011
Employees Worked With
September 29, 2018
Battery test and replacement Samantha greeted us and took care of our needs immediately. She kept us updated. It was not a long wait. She was very knowledgeable and professional. Samantha greeted us and took care of our needs immediately. She kept us updated. It was not a long wait. She was very knowledgeable and professional. She was also very pleasant to work with. More
by M.ABLE
Employees Worked With
Samantha
