2,389 Reviews of Molle Toyota - Service Center
Good Service: They do a good job with service, but go in the afternoon after 2:30 PM: It can be a long wait for an oil change in the morning: They do a good job with service, but go in the afternoon after 2:30 PM: It can be a long wait for an oil change in the morning: More
Quick and convenient service Easily booked appointment with early morning (pre-work) service. All planned work explained by service writer. Service completed quickly allowing me g Easily booked appointment with early morning (pre-work) service. All planned work explained by service writer. Service completed quickly allowing me get on with my day. More
Tire rotation and check up Everything worked out good and was really quick. Just needed a tire rotation and check up for the Highlander. Waited and worked from the dealership. D Everything worked out good and was really quick. Just needed a tire rotation and check up for the Highlander. Waited and worked from the dealership. Donuts and coffee were solid. Thanks Don!!! More
Appears the rotate and balance was not done on the car I completed the review before without checking the time pressure. Prior to taking the car in the front right tire had a pressure of 27.5 psi. It sti I completed the review before without checking the time pressure. Prior to taking the car in the front right tire had a pressure of 27.5 psi. It still has the same pressure. It appears they did not do the rotate and balance or check the tire pressure for which I paid for. Now I am not sure they did the alignment either. Will not return to have them do any other work. --------------------------------- Contacted Toyota USA. They apologized and passed my name on to the general manager at this store. Still no response. Molle Toyota does not care about customer service. More
First time customer This was my first time at this dealership. Worked with Jay at the service counter. He was very friendly and helpful. I will be back. Thanks Jay! This was my first time at this dealership. Worked with Jay at the service counter. He was very friendly and helpful. I will be back. Thanks Jay! More
“If you don’t mind waiting for 18 days” I think that Toyota service should not keep your car until they are ready to service it. Once they determine what they have to order to fix It, the c I think that Toyota service should not keep your car until they are ready to service it. Once they determine what they have to order to fix It, the customer should have their car back until the day of repair. It shouldn’t just sit around in a lot gathering dust. No one seems to give a xxxx when you get it back. When it takes so long to get answers back from insurance companies. Then on top of that, the woman who gave me back my keys didnt even know that State Farm had already paid Toyota. My car needed extra repair, and now I’m wondering if it got it since there was a dicrepency between State Farm and Toyota. Very bad service. More
Prius Electrical Harness Recall Service Molle Toyota (Stateline location) did an excellent job! They got me scheduled next day, vehicle was inspected and serviced within 45 minutes. We have Molle Toyota (Stateline location) did an excellent job! They got me scheduled next day, vehicle was inspected and serviced within 45 minutes. We have two other Toyota dealers closer to our home, but always purchase from (three vehicles to date) and have our vehicles serviced through Molle’s Stateline location! Highly recommended! More
Excellent service, as always it's hard to go anywhere else! Scheduled and rescheduled my appt a couple of times and they always accommodate to my schedule. Walked in and they look it's hard to go anywhere else! Scheduled and rescheduled my appt a couple of times and they always accommodate to my schedule. Walked in and they looked st the service history for my new vehicle and told me nothing was needed. Figured they would have tried selling more services, but the service tech said for me not to waste my money, lol. Always pleased to work with such professional people who aren't just tying to make a buck, but retain a loyal client base. Earned my money for life! More
excellent service. Great service and very helpful employees. Facility not as nice as most other toyota dealerships but it is ok. Transmission mechanic was very helpful i Great service and very helpful employees. Facility not as nice as most other toyota dealerships but it is ok. Transmission mechanic was very helpful in his explanation of dummy lights on dashboard. More
Regular scheduled maintenance Great—Corina Was wonderful and helpful. She made sure I was relaxed and my car was taken care of in a very timely manner. I appreciated her help and f Great—Corina Was wonderful and helpful. She made sure I was relaxed and my car was taken care of in a very timely manner. I appreciated her help and friendly attitude More