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Molle Toyota - Service Center

Kansas City, MO

4.3
2,389 Reviews

2,389 Reviews of Molle Toyota - Service Center

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October 11, 2018

Great customer service Wonderful from the time we made the appointment til we picked up the car. Got us right in and car ready in time. Repair was petfect. More

by PEG.PHILLIPS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela Gillihan, Dana Davis
Oct 12, 2018 -

Molle Toyota responded

Thank you so much for trusting us with your service needs. We strive daily to ensure we are always offering the best customer service and I'm so glad Dana and Angela were able to provide that for you. Thanks for being part of the Molle family! Thanks again, Jennifer Ayers Customer Relations

October 11, 2018

Great Service Quick and easy service.I didn't have to wait a long time and they let me know as soon as the vehicle was ready. More

by Satisfied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2018 -

Molle Toyota responded

Thank you so much for sharing your experience! I'm glad Don was able to get you in quick and easy. Thank you for being part of the Molle family!! Thanks again, Jennifer Ayers Customer Relations

October 11, 2018

Super The board on my key stopped working. Initially it was thought the I would have to pay for a new key. The parts service man. Replaced the batteri More

by WILDE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Field, Bob Mathis, Curtis Stapp, Tim Kelley
Oct 11, 2018 -

Molle Toyota responded

Thank you so much for trusting Molle with your service needs!! We are so grateful for our amazing customers! Thanks again, Jennifer Ayers Customer Relations

October 10, 2018

Fast and Efficient I go in for my routine maintenance and never wait. I almost always use their courtesy van but this time I waited. I'm glad I did. I would have had t More

by ARZELIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corina Ard, Angela Gillihan
Oct 11, 2018 -

Molle Toyota responded

Thank you so much! We are so glad Corina took great care of you and we are grateful you chose Molle!! Thanks again Jennifer Ayers Customer Relations

October 10, 2018

WASH and VAC needed!! Service is good. Nice that newer auto/SUV's with Synthetic oil only need a change every 10K miles. HOWEVER, a Wash and Vacuum would be a nice touc More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Hennecke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2018 -

Molle Toyota responded

Joe, Thank you so much for choosing and trusting us with your needs. We used to provide the wash but customers did get upset that it took too long and Molle wanted to be more conservative with the water as well. We will pass this on as we are always open to suggestions on how to better for us for our customers. Thanks for being part of our family. Thanks again, Jennifer Ayers Customer Relations

October 10, 2018

Very nice staff, fast service The staff was very nice and helpful and organized. Even though the dealership was packed with customers they were fast and patient with everyone. Hig More

by JUJIBEAN18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Gooden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lipari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Coker, Bob Field, Ray Brentlinger, Ed Garvin, Conner Hopkins, Austin Dent, Langdon Douglas
Oct 10, 2018 -

Molle Toyota responded

Thank you so much for the kind words! We are so glad you had a great experience at Molle and we are grateful to have you in the Molle Family. Thanks Jennifer Ayers Customer Relations

Oct 11, 2018 -

Molle Toyota responded

Thank you so much for the kind words and for being patient with us during our busy time. We do our best to ensure our customers are always taken care of. Thank you for being part of the Molle family!! Thanks again, Jennifer Ayers Customer Relations

October 10, 2018

very short and great changed the oil rotated tires replaced I have been a Toyota owner for 11 years and have 6 more Toyota vehicles in my family all 4 of my adult children Daughter in law and son in law. We wou More

by MIKE@HOLLOWAYGRP.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Batz
Oct 11, 2018 -

Molle Toyota responded

Mr. Welch, Thank you for always being in our Molle and Toyota family!! We love that our vehicles have upheld their reputation! We look forward to continuing service with you and your family. Thanks Jennifer Ayers Customer Relations

October 10, 2018

Quick and efficient service Good customer service, quick appt times, and efficient turn around. They made it extremely easy to schedule an appt with text appt scheduling. Thanks More

by Lrkennett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carina
Oct 11, 2018 -

Molle Toyota responded

Thank you so much for this great review. We are so glad Corina was able to take such good care of your service needs. Thank you for being part of the Molle Family! Thanks again, Jennifer Ayers Customer Relations

October 09, 2018

Transmission work I was treated great and got the work done in the time and price expected. I would recomend this service department for anyone needing Totota service. More

by VJH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None
Oct 09, 2018 -

Molle Toyota responded

Thank you so much for the amazing feedback! We love to hear back from our customers and look forward to servicing you again!! Thanks Jennifer Ayers Customer Relations

October 09, 2018

My experience was very satisfied and hapyy. The service center was very accommodating. The service people were very respective, attentive, and very knowledgeable. I was given the upcoming servi More

by tajudeen.giwa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corina Ard
Oct 09, 2018 -

Molle Toyota responded

Thank you so much for the great feedback, and for continuing to be a part of our Molle Toyota family!! Thanks, Jennifer Ayers Customer Relations

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