Modern Hyundai of Concord

Service appointment Made an appointment over a week ago for3/5 for oil change. I always call to confirm. No appointment listed. Not happy. When an appointment is made lis Made an appointment over a week ago for3/5 for oil change. I always call to confirm. No appointment listed. Not happy. When an appointment is made list it More

Great Store This was my first time ever going to a dealership. I went to Modern Nissan and they was so rude because I had my 2 year old daughter with me. So I lef This was my first time ever going to a dealership. I went to Modern Nissan and they was so rude because I had my 2 year old daughter with me. So I left and went to Modern Hyundai and soon as we walked through the door they all treated us like family especially our sales agent Trae. Hyundai is awesome More

Great Experience everyone that I worked with was very helpful. it did take some time, but I understand it normally does. I would have liked for someone to follow up an everyone that I worked with was very helpful. it did take some time, but I understand it normally does. I would have liked for someone to follow up and help me get an appointment for my windows to be tinted, and the sctochguard to be placed on my car. More

5 STARS ALL AROUND An awesome group of people and I will be back in the future. I have been telling everyone about the level of customer service this location provides. An awesome group of people and I will be back in the future. I have been telling everyone about the level of customer service this location provides. More

Above and Beyond A super positive experience beginning to end !! Keep up the awesome service Modern Hyundai of Concord. Our family thanks you. We have purchased numero A super positive experience beginning to end !! Keep up the awesome service Modern Hyundai of Concord. Our family thanks you. We have purchased numerous vehicles at Modern. More

Quick to sell, but not to respond to service concerns. Pricing was excellent. Sales staff could be better in product knowledge and explaining things without being asked. They were not familiar with some ba Pricing was excellent. Sales staff could be better in product knowledge and explaining things without being asked. They were not familiar with some basic features of the cars. More

Great until Service Department Was very happy with the purchasing department. Dudley was able to get me the car I wanted and I thought I would leave happy. Once I left, the car star Was very happy with the purchasing department. Dudley was able to get me the car I wanted and I thought I would leave happy. Once I left, the car started shaking extremely bad. I was informed by Kris Johnson that I would need all new tires because they were defective. He also insisted that I could drive the car, even though I was in extremely bad car accident the week prior and was very nervous about doing so. I had to follow up when the tires came in. I also had to follow up when the tires were put on. Absolutely no one called me to let me know. I was treated like crap once I bought the car from you all. I was excited until I dealt with the service department. Actually because Kris was so rude and none responsive I really wanted to return the car because at that point I didn't want to give you any more business than I already had. I should not have to be following up, especially when they know good and well that I am a good hour away from the dealership itself. Not to mention, I saw Kris when I returned the rental and he never apologized or even acknowledged me. If that is how your going to treat customers, I will never return nor recommend you all, EVER!!!!! More

Thank you! I love my new Hyundai thank you all who worked with me!! Just what we needed for our new bundle of joy coming this fall! I love my new Hyundai thank you all who worked with me!! Just what we needed for our new bundle of joy coming this fall! More

Experience Wonderful! Got just what I wanted. Dudley was great! I intend to do all my service work at Modern Hyundai of Concord. Love the guys in service dept Wonderful! Got just what I wanted. Dudley was great! I intend to do all my service work at Modern Hyundai of Concord. Love the guys in service dept especially Matt. He can really make your day! Great personality More

Great job love the car just wish it was a little bit bigger. Great team to get a car from. Will come back in the furture. love the car just wish it was a little bit bigger. Great team to get a car from. Will come back in the furture. More