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Mitchell Chrysler Dodge Jeep Ram - Service Center

Enterprise, AL

4.5
764 Reviews

764 Reviews of Mitchell Chrysler Dodge Jeep Ram - Service Center

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March 27, 2024

excellent service. friendly knowledgeable Richard, updated me throughout the service of my vehicle. i would recommend there service. More

by pat.nuqui10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Mar 29, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback! We're delighted to hear that you had an excellent experience with us. Richard and our team strive to provide friendly and knowledgeable service, and we're glad to know we hit the mark. Your recommendation means a lot to us, and we look forward to serving you again in the future!

March 26, 2024

My issue was not addressed, attempted to get me to pay 1500 for a diagnostic. More

by ftruitt77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roy Daniels
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2024

They were efficient and helpful. Got my truck in and out quickly. Helped with rental car too More

by dasa84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica McGuffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to leave us such a glowing review! We're thrilled to hear that you had a great experience with us and that we were able to get your truck in and out quickly. We always strive to provide efficient and helpful service to all of our customers. If you ever need anything in the future, don't hesitate to reach out.

March 22, 2024

Exceptional dealership, lots of choices and great staff! Everyone is super friendly and welcoming as you enter. More

by hcrew1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience with us. Providing a wide selection and outstanding customer service are top priorities for us, so it's fantastic to know that we hit the mark. We appreciate your support and hope to see you again soon!

March 22, 2024

She is very helpful. Keeps you informed. Professional. 10/10! I enjoy asking and speaking to her More

by dayquonbell16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Dayquon, Thank you for your kind words! We're delighted to hear that Kiaira was able to provide you with such helpful and professional service. Keeping our customers informed and ensuring they have a positive experience is always our goal. We truly appreciate your feedback and look forward to assisting you again in the future!

March 21, 2024

Excellent parts and service staff! Great communication, and great work on my vehicle for the past 10 years. More

by vickihalt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica McGuffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather
Mar 22, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Vicki, Thank you so much for your kind words and for being a valued customer for the past decade! We're thrilled to hear that you've consistently had excellent experiences with our parts and service staff. We truly appreciate your loyalty and trust in our team. If there's anything else we can assist you with, please don't hesitate to reach out. Looking forward to many more years of serving you and your vehicle!

March 21, 2024

Thanks for the quick help and great service. Truck is up and running great again More

by SHAUNC34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Mar 22, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Shaun, You're very welcome! We're delighted to hear that we could get your truck up and running smoothly again with our quick help and great service. Thank you for taking the time to share your positive experience with us. If you ever need assistance in the future, just let us know. We're here to help keep your vehicle running smoothly. Drive safely!

March 21, 2024

Easy to schedule appointment. Prompt service. Timely repair time. Clean facilities. Very courteous and knowledgeable staff. More

by whets5354
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

We're thrilled to hear about your positive experience with us! Making it easy for you to schedule appointments and providing prompt service are top priorities for us. We're glad our repair time met your expectations and that you found our facilities clean and inviting. Our team works hard to ensure every aspect of your visit is enjoyable. Thank you for recognizing their courtesy and knowledge. If you ever need assistance again, don't hesitate to reach out. We appreciate your business!

March 21, 2024

I waited for over two months for parts due to them being on back order. I understand the dealership can’t foresee these problems or expedite the process. Once my parts were in, Kiaira did a great job keepin More

by tidefisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiaira Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica McGuffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Mitchell Chrysler Dodge Jeep Ram responded

Thank you for your patience and understanding during the wait for your parts. We sincerely apologize for any inconvenience caused by the delay. We're grateful for your recognition that unforeseen circumstances can sometimes lead to back-ordered parts, and we appreciate your understanding in this matter. We're glad to hear that Kiaira provided you with great communication throughout the process. Keeping our customers informed and updated is a top priority for us, especially during challenging situations like this one. Your feedback helps us improve, and we're committed to providing even better service in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing us for your automotive needs.

March 20, 2024

I have bought several vehicles from this dealership. I expect a certain level of trust and respect due to that fact. I had an appointment at 11 am, I dropped my vehicle off at 1040 am. I showed back up More

by jeff.turner92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kiaira Nash
1.0
This rating includes all reviews, with more weight given to recent reviews.