Mitchell Chrysler Dodge Jeep Ram - Service Center
Enterprise, AL
764 Reviews of Mitchell Chrysler Dodge Jeep Ram - Service Center
excellent service. friendly knowledgeable Richard, updated me throughout the service of my vehicle. i would recommend there service. friendly knowledgeable Richard, updated me throughout the service of my vehicle. i would recommend there service. More
My issue was not addressed, attempted to get me to pay 1500 for a diagnostic. 1500 for a diagnostic. More
They were efficient and helpful. Got my truck in and out quickly. Helped with rental car too Got my truck in and out quickly. Helped with rental car too More
Exceptional dealership, lots of choices and great staff! Everyone is super friendly and welcoming as you enter. Everyone is super friendly and welcoming as you enter. More
She is very helpful. Keeps you informed. Professional. 10/10! I enjoy asking and speaking to her Keeps you informed. Professional. 10/10! I enjoy asking and speaking to her More
Excellent parts and service staff! Great communication, and great work on my vehicle for the past 10 years. Great communication, and great work on my vehicle for the past 10 years. More
Easy to schedule appointment. Prompt service. Timely repair time. Clean facilities. Very courteous and knowledgeable staff. Prompt service. Timely repair time. Clean facilities. Very courteous and knowledgeable staff. More
I waited for over two months for parts due to them being on back order. I understand the dealership can’t foresee these problems or expedite the process. Once my parts were in, Kiaira did a great job keepin on back order. I understand the dealership can’t foresee these problems or expedite the process. Once my parts were in, Kiaira did a great job keeping me informed. More
I have bought several vehicles from this dealership. I expect a certain level of trust and respect due to that fact. I had an appointment at 11 am, I dropped my vehicle off at 1040 am. I showed back up I expect a certain level of trust and respect due to that fact. I had an appointment at 11 am, I dropped my vehicle off at 1040 am. I showed back up at the dealership at 430 pm. I waited one hour, 30 minutes passed the closing time of the dealership closing time. All I was having done is an oil change and tire rotation. I’m not really sure anything was done to my truck. My windshield washer fluid was still low, my service sticker was not replaced, and it appeared like my tires were never rotated but I waited an hour for some sort of final checks. I will probably not bring my truck back to this dealer for service ever again and I will probably not buy another vehicle from this dealership. They broke all trust I had in them and treated me like I had never bought a vehicle from them. More