McGovern Chevrolet Hyundai

Terrible. Took $500 and 24 hours for a new tire. Plus shameless upselling at the end. Stay Away! Took $500 and 24 hours for a new tire. Plus shameless upselling at the end. Stay Away! More

My wife and I were in the final steps of purchasing a car at McGovern Auto in Arlington, MA. When we got the financing part, we became very concerned. We had mentioned that we could get a great rate throug at McGovern Auto in Arlington, MA. When we got the financing part, we became very concerned. We had mentioned that we could get a great rate through our credit union, but wanted to see what they could offer. When we went to meet with the finance person, they began pushing papers over for us to sign without telling us the rate. When we questioned this, they became very agitated and said, "This is how we always do this". We soon realized their rate was high, and we had been quoted over a point lower by our credit union. The employee kept saying things like" you can always refinance" and "we need to make money." It was really discouraging that they tried to be deceptive with the rate and tried to sneak in the paperwork with the higher rate. When questioned, they became aggressive, agitated, and literally started yelling at us. It was when we threatened to leave that they miraculously were able to lower their rate. It is very concerning that McGovern engaged in such deceptive practices. This was evident when the finance person literally said that they are in business to make money. Adding insult to injury, it has been over a week, and we still do not have the car. They do not have the ability to register the car on site, and it has been painfully slow for them to get everything done. More

Mirak Chevrolet is now owned by McGovern, but the service personnel seem to be the same. I recently took my 2025 equinox EV for some technical service bulletin work. I had tried to get this done at another d personnel seem to be the same. I recently took my 2025 equinox EV for some technical service bulletin work. I had tried to get this done at another dealership and was treated very badly. I want to say that I was treated very well at McGovern and told them so. The experience was so much better. Previously had been regretting my purchase of a Chevrolet vehicle, but now I feel more secure. More

The staff was personable professional cared about the customer's needs. They went above and beyond. I would recommend Mirak to all my family and friends Excellent experience. Much thanks to all. customer's needs. They went above and beyond. I would recommend Mirak to all my family and friends Excellent experience. Much thanks to all. More

The salesmen were all very professional. They were extremely friendly, polite, and respectful to my children and me. The showroom was clean and not messy with papers on the floor, etc. I wo They were extremely friendly, polite, and respectful to my children and me. The showroom was clean and not messy with papers on the floor, etc. I would definitely buy another car from them. More

Mirak made my purchase a very easy process with no pressure.The Sales Team was awesome and made me feel great about my purchase.I was brought to the Service Dept to meet the Service Team which was ver pressure.The Sales Team was awesome and made me feel great about my purchase.I was brought to the Service Dept to meet the Service Team which was very nice because this was the first time any Dealer has done this.Great job Mirak Chevrolet ! More

A friend recommended Mirak Chevrolet and I understand why. Excellent communication and no pressure from anyone. Anthony DeOliveria worked with us and was exceptionally helpful and informative, he answere why. Excellent communication and no pressure from anyone. Anthony DeOliveria worked with us and was exceptionally helpful and informative, he answered any questions we had and communicated with us after work hours. I highly recommend Mirak Chevrolet and will most certainly be using them when the time comes to purchase another vehicle. Thank you for making a typically stressful situation very easy. More

I recently purchased a vehicle from Mirak Chev , and I couldn’t be happier with the entire process. The staff was professional, patient, and informative. (Oshane Scott) took the time to answer all my ques couldn’t be happier with the entire process. The staff was professional, patient, and informative. (Oshane Scott) took the time to answer all my questions and made sure I felt confident in my choice. Thank you More

Work promptly and efficiently done. Was called when completed. No surprises. Will use the service department again. Was called when completed. No surprises. Will use the service department again. More

For the first time in 30 years, we made a decision to consider purchasing an auto that was not a Toyota or Honda. We knew we wanted a midsize hybrid car (although not sure of whether it should be a norm consider purchasing an auto that was not a Toyota or Honda. We knew we wanted a midsize hybrid car (although not sure of whether it should be a normal hybrid or plugin hybrid) with cutting edge safety features, and heard about Hyundai's extensive warrantees. Thus we visited Mirak Hyundai in Arlington with it's huge car lot to get acquainted with the features of Hyundai Sonata Hybrid and their Tucson Hybrid SUV. We were introduced to young Louis Dickson, who was excellent at answering our many extensive questions and did a great job of explaining the difference features available in each of the lines and models of those two hybrid cars, both for 2023 and 2024. I really appreciated his level of knowledge and the fact that if he did not know the answer to a question, he stated so and offered to look it up rather than make up an answer, like so many salesmen do. He was very patient with us, given we were very confused by the diverse number of Hyundai offerings between the gas version, plugin version and normal hybrid. He explained what the paddles attached to the steering wheel were for. He showed us how part of the instrument dashboard is replaced with camera view of the side you are turning to, and the amazing panoramic view available from above by combining all cameras output, similar to Google Earth views. Truly amazing! He was easy going, not pushy, and extremely helpful. He then arranged for us to extensively test drive a Sonata Hybrid 2024 and a Tucson Hybrid SUV 2023, and as a result we made a decision to definitely consider going with a Hyundai Sonata Hybrid this time around. Since we did not feel the pictures on the computer screen were true to color, we wanted to view all the colors the car came in by seeing actual cars. Since the number of available cars on the lot were somewhat limited, we decided we needed to view cars at other dealerships. However, we still remain very impressed by Louis Dickson. More