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Millennium Toyota

Hempstead, NY

3.8
1,568 Reviews
As a premier New York Toyota dealer, we have a huge selection of new and used vehicles from which to choose. Millennium Toyota online and offline customers enjoy vehicle specials every day. We offer Toyota service & parts, an online inventory, and outstanding financing options, making Millennium Toyota a preferred dealer serving Hempstead, Queens, Westbury, Bayside, Valley Stream, Jamaica, Greenvale, Garden City, Plainview, Elmont, East Meadow, Floral Park and Uniondale area buyers. Ready to set up a test drive? Visit our Toyota dealership near the Queens area in Hempstead, NY today!
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257 North Franklin Street

Hempstead, NY

11550

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Showing 1,568 reviews

January 08, 2023

This was simply the smoothest auto purchase I’ve done experienced. Extremely professional and upfront. Huge shout out to MC and Peter for making it happen. More

by avromibrown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter , Marlon Archibald
Jan 12, 2023 -

Millennium Toyota responded

Thank you for taking the time to leave you review and 5-star rating, avromibrown! We're thrilled to help you out through the process with a smooth purchase, and we'll be sure to pass along your generous feedback to MC and Peter. Don't hesitate to give us a call if you have any further questions or concerns.

August 28, 2022

I read the reviews good and bad but still decided to visit this place because it is where I have my Camry serviced. I went to by a 2022 Rav4 with a check in my pocket book. First off the Rav4 Total pric More

by Pamela A
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wish I took their names
Aug 28, 2022 -

Pamela A responded

I read the reviews good and bad but still decided to visit this place because it is where I have my Camry serviced. I went to by a 2022 Rav4 with a check in my pocket book. First off the Rav4 Total price sticker for the SUV stated $34,000.00 so when I decided to buy they change the price to 40,000.00. When I brought up the internet with their prices I was told that was mistakes. 13 of them. spoke to a person behind the desk who was very condescending and rude. I didn't say or do anything for them to be rude but based the low reviews my experience makes them true. it may not happen to all, but you are a person of color, expect it. I am a professional, dressed down for the weekend, They truly underestimated me. BBB here I come regarding their false advertising, ethics and every other agencies I will be contacting.

Aug 29, 2022 -

Millennium Toyota responded

Pamela, we are disheartened to read your review as this is not typical feedback for Millennium Toyota. We strive to provide all our customers with excellent skills and services to everyone. We would like to speak more directly about your experience. Please contact Nickolas Gargulio, Service Director, at Ngarguilo@aagny.net or Alania Marinoff, Service BDC Manager, at Amarinoff@aagny.net. We would like to clear up any concerns you may have.

Aug 29, 2022 -

Pamela A responded

It seems like they were very comfortable speaking to me the way they did, like it was common for them to do so. Let it be known it was not the sales men that Were rude and condescending it was the man behind the big desk. I am a manager, customer service is big with me and my company and I rate the customers service I received at Toyota 1 out of 10. I am so disappointed. I think I will visit there again just to get his name. My friend who was with me stated that other person behind the desk he was talking to, when asked a question was told to go buy your car elsewhere. We are both professionals, executive VP’s but I guess we were stereotyped because we were dressed down on the weekend.

July 25, 2022

I went in looking for a Camry for my son on Saturday and was greeted by Gisel, she told us right away they don’t have any cars, she mentioned that is $5,000 over the window price and 3-5months wait. She was More

by John
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gisel
May 30, 2022

I’m very much upset about there service. Unnecessary they increased volume of work and I have to pay more money. I want to take that to the highest level of the department. More

by mmasudur
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Forgot his name
Jun 17, 2022 -

Millennium Toyota responded

We are disheartened to receive this review. This is not typical feedback for us, as we work hard to provide professional, transparent, and reliable services for our clients. We always encourage any issues or concerns to be brought to our attention directly so that we may attempt to rectify the situation. We hope you'll give us an opportunity to serve you better in the future.

April 27, 2022

My 3 year old Camry has peeling and damaged paint in 4 spots on the roof. I have 3 leased Toyotas currently and they are all parked in front of my house. Toyota said outside influences. Several people in More

by andrewchase36
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roger Dumas
Apr 27, 2022 -

andrewchase36 responded

Very disappointing

April 24, 2022

Purchased my sixth car from here, always higher prices from others. But Sales team is always on point and the best service shop ever. More

by notalady103
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Maltese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Marangiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Garguilo
February 13, 2022

Do not do car services there.Bunch of Do not do car services there. Bunch of unprofessionals. They take your car and no updates on services, then tack on extra fees at the end. More

by Kjames
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I do not see the person from service listed
Feb 16, 2022 -

Millennium Toyota responded

We regret to read you feel as though you did not receive the best in service during your most recent experience with us. Please contact us at ktownsend@aagny.net if there's anything we can do for you in the future.

February 09, 2022

I was told by my customer service rep John that the wait could be as long as two hours, but I was out in under one hour. The service was excellent More

by toyotatmayo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
john
Feb 11, 2022 -

Millennium Toyota responded

We pride ourselves on excellent service in a timely manner and we're glad to know that this was reflected in your experience!

January 11, 2022

This dealer lied to me several times when I'd ask questions on the vehicle service on a used car. Took it to my mechanic and had the car checked over and found dealership service dept lied and never More

by trkbuff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Haseeb Moughal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joann Marsala
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zakiyyah Vineyard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : fazon, Nicholas Garguilo, Stevens Pierre, Jorge Guzman, Phara Garcon, Tim Gray, Yama Wahab, Alaina Marinoff
Jan 12, 2022 -

Millennium Toyota responded

We apologize for any negative experience you may have had while working with us. We always strive to provide quality customer service to each of our customers. Please feel free to reach out to us directly again so we can discuss this further.

November 17, 2021

In my third 4Runner and been dealing with Millennium since 2002. Long overdue review but I would 💯 recommend them to family and friends without hesitation. Just had another excellent experience More

by andrewjsmitty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrigo Arichabala