Millennium Toyota

They have a great waiting area just off of the showroom--flat screen TVs, coffee, vending machines, and comfy couches--and now I know why. Plan to camp out there when getting service done. We went showroom--flat screen TVs, coffee, vending machines, and comfy couches--and now I know why. Plan to camp out there when getting service done. We went in to have the check engine light fixed and an oil change after a cross-country drive in a new Camry, only to be told that it also needed some other fix on the gas pedal and control. I didn't want to wait a long time, so signed a waiver to say I'd get the fix done after getting back home. 45 minutes later the service rep said the mechanic wouldn't touch the car because I didn't want the fix done (so what was the point of the waiver?). I told them to bring the car up then. 15 minutes later he comes and tell me that the car was already up on the rack so they'd change the oil after all. Almost an hour later the car was finally ready. And I was out of there sooner than a few unlucky souls who had been sitting there when I first got into the waiting room. More

Car ran poorly after an oil and lube and "FREE 21 point inspection". Drove in for service and car runs excellently - pick up the car and the engine warning light is on and car runs awful. What happened? T inspection". Drove in for service and car runs excellently - pick up the car and the engine warning light is on and car runs awful. What happened? They offered to check it out but I said I'm reporting you to the better business bureau. I expect this from the local no name mechanic but not from a reputable Toyota dealer. More

I went to this dealer after visiting another dealer where I went to this dealer after visiting another dealer where the service was horrible, they had no knowledge of the product, bad attitudes and bait I went to this dealer after visiting another dealer where the service was horrible, they had no knowledge of the product, bad attitudes and bait and switch practices. At Millennium I was greated by Norris, who insisted to show me the car even though I told him I knew the car because I own a 2006 Camary. It turned out that he knew much more about the car then I did, he showed me every feature about the 2010 Camry and could tell me all the new added features since my last purchase. He reassured me about my concerns over the recalls and was able to explain exactly what the problem was and how it was being fixed. The negotiations went smoothly and no games were played. I brought the car for a fair price and got a fair price on my trade. Norris and Alisa from finance were friendly and professional. The hardest part of the whole experience was getting a correct insurance card form my insurance company. Besides that, I will purchase my cars in the future from this dealership and will recommend it to anyone. Brenda Rose More

I purchased a 2005 Prius from this dealer on December 16, 2009. The reps. listed above provided grossly unprofessional and substandard service. They did not return my spare key, despite several promises. 2009. The reps. listed above provided grossly unprofessional and substandard service. They did not return my spare key, despite several promises. When I picked upt he key myself, the manager tried to start an argument in the showroom in front of potential customers. The financial rep. liked about the terms of the certified "wrap" warranty. In addition, he did not process my vehicle registration. When I approached him about it one month later, he blamed it on my insurance company and myself. I STRONGLY discourage anyone from buying a car from this dealership. They are very friendly until you sign the paperwork. But, if you ask them to keep their promises, they will fight you "tooth and nail." If you really want to buy a car from this dealership, take your attorney with you. More

I have given this rating because I had tried to schedule numerous test drives of a vehicle and they kept giving me the run around. Then they did not want to budge one cent from the dealer invoice. When I kn numerous test drives of a vehicle and they kept giving me the run around. Then they did not want to budge one cent from the dealer invoice. When I know they can after when they acknowledged their dealer holdback. But hey I guess we all have to eat, they just happen to have an unhealthy appetite. Overall this dealership was a waste of time. More

We made a deal with this dealer on a 2010 Sienna; it has been over three week and could not locate the vehicle for us. We went to another dealer and with 5 days, the other dealer was able to locate the 201 been over three week and could not locate the vehicle for us. We went to another dealer and with 5 days, the other dealer was able to locate the 2010 Sienna we wanted. We still have not receive the down payment back from Millennium that we put down and we already have our new Sienna from another dealer! More

Went looking for a new car bc my lease was up soon!!!! stopped into this toyota dealership to look at the new 09 rav4! My husband hates all the bullshit they give you with ..the line "let me go see what i stopped into this toyota dealership to look at the new 09 rav4! My husband hates all the bullshit they give you with ..the line "let me go see what i can do?" they come back with a totally different number then what my hubby said.......finally after 2 hrs of going back and forth.......we sealed teh deal......but the color i wanted was not in so i had to wait a week.......which was fine........5 days later the car came in....went in on sunday spent another 2hrs....... since my credit score was not high.....700......the finance guy ..told me they added an extra $25 to my monthly payment..after they swtiched all my plates and documents into my new car.....well my hubby went nutzzzzzzzzzzz.......finally after another hr..they came back with "oh great they can do it" so i got my car BUT will never go back to that dealership again............They think you are suckers and alll they do is play games!!!!!!!!!!!!!!!!!!!!!!! STAT AWAY!!!!!!!! More

Purchased a 2004 Toyota Sienna, thought I had done my homework and research a couple of months prior. Thought I was given a good deal. 4 months later I find out my car had been in a previous accident and homework and research a couple of months prior. Thought I was given a good deal. 4 months later I find out my car had been in a previous accident and now I have to pay for parts & labor! Not covered under my warranty! Never get any calls returned. Tried calling sales guy Lulu, pre-owned manager, and service manager. NOBODY ever gets back to me! Car is still not fixed! Filed complaint to better business burea. About to purchase another pre-owned. Not from here! Will never recommend to anyone! Do not go here they suck! More

I bought 2006 corolla le. I was given a branded title check for the carfax i asked for. All looked fine. After buying car it turns out I found out car had 2 major accident. They were both reported to c check for the carfax i asked for. All looked fine. After buying car it turns out I found out car had 2 major accident. They were both reported to carfax. Howver I had to pay to read a complete car fax. There were the 2 accidents listed. I was intentionally given a misleading carfax that would only show title checks but no accidents. this place is so so bad. Go anywhere else. I am in the process of suing. It turns out that I neede work done due to defroster blowing cold air. I had to pay 120 diagnostic fee because car was in accident and radiator was replaced and coolent was low. Never ever shop there Larry L More