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Mike Shaw Toyota

Robstown, TX

3.9
446 Reviews

3232 IH-69 Access Rd

Robstown, TX

78380

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446 Reviews of Mike Shaw Toyota

December 03, 2018

Customer service was phenomenal My dealer gave me exactly what I wanted ask many questions to fit my budget in my needs. Great customer service everybody was friendly and was very de More

by samb0316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Flores, AJ Adame
Dec 04, 2018 -

Mike Shaw Toyota responded

Thank you for the Review!

December 03, 2018

Stoney got me again 5 trucks in 12 year's Service is excellent they take me Early so l don't have to run into Stony l go into service and if I run into Stony oh by the way he sold me a new one More

by mjmccullen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geno Edwards, Victor Espindola, John Alaniz, Kyle Christian, Kyle Ellis
Dec 04, 2018 -

Mike Shaw Toyota responded

Thank you for the Review!

December 03, 2018

Service appointment Went in for a service appointment and I didn’t have any problems. I talked to the service employee and let them know I was there for a service appoint More

by eddie_0310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay De La Garza
Dec 04, 2018 -

Mike Shaw Toyota responded

Thank you for the Review!

December 03, 2018

Bought a new 2019 Toyota camry As soon as we drove up we had salesperson Sammy Pedraza waiting & eager to help us ...We told him what we wanted & he got to work....Very fast & effic More

by annag9459
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Pedraza,Steven V. Musgrave
Dec 04, 2018 -

Mike Shaw Toyota responded

Thank you for the Review!

December 01, 2018

Out with the old in with the new. Went in for routine maintenance for my 2015 Rav4 and ended up leaving with a 2019 Corolla with a lower monthly payment! Great experience all around! B More

by r_delo03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Garis
Dec 04, 2018 -

Mike Shaw Toyota responded

Thank you for the Review!

November 30, 2018

New Tocoma Greg has outstanding customer service. Very professional. I would recommend and come back to Mike Shaw Toyota. I have an older car that I plan to trad More

by RICKRENTERIA71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Rodriguez
Dec 04, 2018 -

Mike Shaw Toyota responded

Thank you for the Review!

November 30, 2018

Great experience I dread buying a vehicle. But they made this experience a great one! They were willing to work with us and they were all very friendly. More

by nico_1488
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Adame, Kyle Ellis
Dec 04, 2018 -

Mike Shaw Toyota responded

Thank you for the Review!

November 30, 2018

great all of the staff was very helpfull I was very satified with dakota dziuk my salesmanhe answered all of my questions i would recomend this dealership t More

by clindeburg3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dakota dziuk, Brandon Garis
Dec 04, 2018 -

Mike Shaw Toyota responded

Thank you for the Review!

November 30, 2018

Service lead to purchase of new vehicle I regularly take my two older vehicles to Mike Shaw Toyota for service. I had taken one in for a regularly scheduled oil change and started looking at More

by charles321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, and Rifat in service and Greg in Sales
Dec 04, 2018 -

Mike Shaw Toyota responded

Thank you for the Review!

November 29, 2018

Took too long for appointment Made appointment for tire rotation and fluid check. They added a software update recall and it took 2 hours. Not sure what benefit it is to make an a More

by boston2.mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember his name
Dec 03, 2018 -

Mike Shaw Toyota responded

Thank you for bringing this to our attention. We apologize that your service experience was unpleasant. We would like an opportunity to fix this and to earn your business, please contact Martin at (361) 793-1267. We look forward to speaking with you.

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