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Midway Nissan

Phoenix, AZ

Overview
Reviews
Vehicles
4.3
1,097 Reviews
Midway Nissan treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence. At Midway Nissan we strive to do the Right Thing, the Right Way, All the Time!
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2209 W Bell Rd

Phoenix, AZ

85023

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Showing 1,097 reviews

May 10, 2026

I schedule a tire rotation with a inspection inspection was not done Took my door handle off my door More

by BLUEMOON28.FH
Recommend Dealer
No
Employees Worked With
Tire rotation service
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May 20, 2026 -

Midway Nissan responded

We value clear communication and attention to detail throughout every service visit and remain focused on ensuring work is completed as requested. We continue working to improve consistency in service execution and vehicle handling procedures. We would appreciate the opportunity to address concerns further and can be reached at George Krotonsky, our Service Manager, at 623-792-2703.

May 09, 2026

The service was great! I was informed of all services and issues. I was explained what services were recommended and also scheduled next appointment. More

by jesse.ventura81
Recommend Dealer
Yes
Employees Worked With
Chris Green
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May 20, 2026 -

Midway Nissan responded

We are pleased to hear about your positive experience with our service team. Your feedback about being well-informed throughout the process and receiving clear explanations about recommended services really means a lot to us. We're glad our team was able to help you schedule your next appointment conveniently. Thank you for taking the time to share your experience with Midway Nissan - it helps us continue providing the quality service our customers deserve.

May 08, 2026

I’m been this location nice and good customer service I enjoy the coffee taking care my well More

by rigbeghebre1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Green Jr.
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May 19, 2026 -

Midway Nissan responded

We greatly appreciate your kind words about the customer service experience at our location. It's wonderful to hear that you've enjoyed visiting us and that our team has taken good care of you. Your satisfaction means everything to us, and we're delighted that you've had such a positive experience. Thank you for choosing Midway Nissan and for taking the time to share your feedback.

February 10, 2026

Very good service and my representative i brought my car in to for a oil change he was great. Did absolutely everything I asked and explained everything to me More

by Susanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think Alex he's my service representative. C9m
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Apr 20, 2026 -

Midway Nissan responded

We’re glad to hear the service experience felt positive and well supported. Our team focuses on being attentive, addressing requests thoroughly, and clearly explaining each step so guests feel confident and well informed. Thank you for taking the time to share your feedback—we truly appreciate it.

January 16, 2026

Excessive wait time for a simple oil change! Service advisor not following through with empty promises because I wouldn't buy into his recommended upsale! Horrible service!! More

by Rob Candelaria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Lucero
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December 29, 2025

Purchased a Ford Edge from this dealer. The salesman Max was right outside and greeted me as soon as I stepped out of car. Being from out of state down here on vacation I was worried about More

by Juan.Cronquist
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max
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Jan 02, 2026 -

Midway Nissan responded

Thank you for your review! We are delighted to hear about your positive experience with your vehicle purchase. It's wonderful that you felt welcomed and treated like a local despite being from out of state during your vacation. Max clearly made a great first impression by greeting you right away, and our finance team's assistance with your payment method shows our commitment to finding solutions for our customers. Your satisfaction with both the deal and overall experience means everything to us at Midway Nissan. We truly appreciate customers like you and look forward to serving you again in the future.

October 28, 2025

I always have a good experience w/Midway Nissan. Polite, courtesy &communicates the total service More

by Liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick
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Oct 30, 2025 -

Midway Nissan responded

We greatly appreciate your kind words about your consistent positive experiences with us. It means so much to hear that our team provides the courteous and communicative service you deserve. Your feedback about our polite approach and clear communication regarding your complete service needs reinforces our commitment to treating every customer with respect and transparency.

October 09, 2025

Victor Bustos 111 and his team were very knowledgeable, professional yet friendly, and helpful throughout the entire process. Martha made the rental experience stress free and worthwhile. I would recommend More

by calidano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Bustos 111, Joe Looper , Martha.
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Oct 10, 2025 -

Midway Nissan responded

Thank you immensely for sharing your wonderful experience with us. We are thrilled to hear that our team provided you with such knowledgeable and professional service throughout your entire visit.

September 30, 2025

Service advisor was professional, detail oriented. But there is issue with person who performed multi-point inspection. In status report he indicated Brake Fluid change requires immediate attention. W More

by svetlana_radchenko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Boudousquie
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Oct 03, 2025 -

Midway Nissan responded

At the same time, we’re very concerned to learn about your experience with the repeated brake fluid recommendations, and we completely understand your frustration. Accuracy and transparency are extremely important to us, and we take situations like this very seriously. We would like the opportunity to review your service history in detail and provide clarity on why these recommendations were made. Please reach out directly to our Service Director, Jamie Roark, at 623-792-2703

August 19, 2025

Great service. Got my truck in on time and got it out sooner than expected. Overall great experience. More

by Niteriderhd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Green
Report | Print
Aug 22, 2025 -

Midway Nissan responded

Thank you immensely for sharing your positive experience with us. We are thrilled to hear that you received excellent service and that your truck was handled efficiently. It's wonderful to know that we were able to complete your service ahead of schedule while maintaining the quality you expected.

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