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Midway Nissan

Phoenix, AZ

Overview
Reviews
Vehicles
4.3
1,097 Reviews
Midway Nissan treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence. At Midway Nissan we strive to do the Right Thing, the Right Way, All the Time!
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2209 W Bell Rd

Phoenix, AZ

85023

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Showing 1,097 reviews

June 11, 2026

I always get VIP treatment when dealing with Midway. Especially with my service advisor Victor! He's a rockstar and deserves a raise ?? More

by BACHULUGH
Recommend Dealer
Yes
Employees Worked With
Victor
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Jun 15, 2026 -

Midway Nissan responded

We are excited to hear that your experiences with us have consistently felt like VIP treatment — that is exactly the standard we strive to uphold for every customer! It is wonderful to know that Victor has made such a positive impression; we will be sure to pass along your kind words and recognition to him. Thank you for taking the time to share your feedback, BACHULUGH. Your loyalty and support mean a great deal to us, and we look forward to continuing to provide you with the exceptional service you deserve.

June 11, 2026

Service was poor The dealership needs to work better with their customer service. Rude and not helpful. More

by FARRDONNA70
Recommend Dealer
No
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Jun 12, 2026 -

Midway Nissan responded

Thank you for taking the time to share your feedback. We aim to provide a respectful and supportive service experience for every customer, and we appreciate hearing when expectations are not met. Your comments help us continue evaluating how we can improve the way we assist and communicate with our guests. Please contact George Krotonsky, our Service Manager, at 623-792-2703 if you would like to discuss your experience further.

June 11, 2026

Chris was able to work on my vehicle and get it done in timely manner. Caleb helped me reset my remote vehicle access and answer other questions I had about the vehicle. More

by STACY.LOSSE61
Recommend Dealer
Yes
Employees Worked With
Chris Green and Caleb
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Jun 15, 2026 -

Midway Nissan responded

We are grateful for taking the time to share your experience with us! It is wonderful to hear that your vehicle was completed in a timely manner and that all of your questions were answered to your satisfaction. We truly appreciate your kind words and look forward to serving you again in the future!

June 11, 2026

Chris listened, kept me informed and took good care of me. I always had tim for many years who retired so I was worried about this visit. But Chris was excellent. More

by Whtmagic1
Recommend Dealer
Yes
Employees Worked With
Chris Green jr
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Jun 15, 2026 -

Midway Nissan responded

Your positive experience means a great deal to us, and we are so glad to hear that Chris made your visit a comfortable and reassuring one. It is completely understandable to feel uncertain when a familiar face is no longer there, and we are truly pleased that Chris was able to step in and provide the attentive, communicative service you have come to expect. We will be sure to pass along your kind words to him — recognition like this goes a long way. We look forward to welcoming you back on your next visit!

June 11, 2026

It was easy to get an appointment and the staff is helpful. There was no pressure to have additional services done. More

by jamiejachowski
Recommend Dealer
Yes
Employees Worked With
Ahmed
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Jun 15, 2026 -

Midway Nissan responded

We greatly appreciate your kind words, jamiejachowski! It is wonderful to hear that scheduling your appointment was a smooth experience and that our team made you feel comfortable without any added pressure. That is exactly the kind of straightforward, respectful service we strive to provide every customer. We look forward to seeing you again the next time you need anything — thank you for taking the time to share your experience with us!

June 11, 2026

Very friendly Erick was great, easy to work with. Communicated effectively with updates Perfect service More

by Andreafonseca90
Recommend Dealer
Yes
Employees Worked With
Erick
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Jun 12, 2026 -

Midway Nissan responded

Thank you for the kind words! We're thrilled Erick made the process easy and kept you well informed. We'll pass along your compliments and look forward to serving you again!

June 11, 2026

I worked with James in the service department and the level of professionalism he exuded was outstanding. More

by AFORTEDEVON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Anaya
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Jun 12, 2026 -

Midway Nissan responded

Thank you for the kind words! We're thrilled to hear about your outstanding experience with James in our service department. We'll be sure to pass along your compliments. We look forward to serving you again at Midway Nissan!

June 11, 2026

Amazing service at Nissan and Victor was incredibly helpful and made the whole process easy! More

by SIMINANEAMT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
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Jun 15, 2026 -

Midway Nissan responded

Thank you for your review! It is wonderful to hear that you had such a positive experience with us. Victor will be thrilled to know that his dedication and helpfulness made the process smooth and enjoyable for you. We truly appreciate you taking the time to share your feedback, and we look forward to serving you again in the future!

June 10, 2026

I was there for an oil change and to make sure all is well with the car because the warranty was to expire. Was taken care of well. More

by MARTYS2132
Recommend Dealer
Yes
Employees Worked With
Steve
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Jun 11, 2026 -

Midway Nissan responded

Thank you immensely for taking the time to share your positive experience with us. We are pleased to hear that our team took excellent care of you during your oil change and pre-warranty expiration inspection.

June 09, 2026

Had to have rear end differential replaced communication was good Good customer service Nice to work with on this issue More

by Teresa0518
Recommend Dealer
Yes
Employees Worked With
Ahmet
Report | Print
Jun 10, 2026 -

Midway Nissan responded

Thank you for sharing your positive experience with us at Midway Nissan. We truly appreciate you taking the time to highlight our communication and customer service during your rear end differential replacement. It means a great deal to our team to know that we were able to make what could have been a stressful situation more manageable for you. Your feedback reinforces our commitment to providing transparent communication and quality service throughout every repair process. We're grateful for customers like you who recognize our efforts to work collaboratively and maintain open lines of communication during automotive repairs.

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