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Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center

Miami Lakes, FL

4.2
1,593 Reviews

1,593 Reviews of Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center

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June 14, 2023

The guys who attended us was very diligence. Some time the dealer is not than good, because depend on who attend you More

by egleesuarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No remember
Jun 15, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 13, 2023

Horrible service, no one wants to help, once they know your phone number, they stop answering your calls. My vehicle was parked for a week in the service department and no one looked at it. Long story sho More

by Td
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elvis Gamez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wilcox
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@miamilakesautomall.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 13, 2023

The person who attended, was very professional, everything was faster, they know what they doing it!!! More

by CORNERSTONE262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ihosvany Mesa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ihosvany mesa
Jun 14, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

We appreciate the additional positive feedback from you!

June 13, 2023

Great and excellent customer service beyond my expectations fully recommended for all. Missing free food and drinks 😜 More

by ALIFARAZ6494
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ihosvany Mesa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 10, 2023

They where very fast responding to my car adjustments, I’m happy with the job done More

by ANDREWSAAVEDRA1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noel
Jun 12, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Great to see you back again so soon!

June 10, 2023

was ther e for Oilchange; it was fast ; we had a mechanical Problem and the Guy told us come back another Day earliest in the Morning so it would be handle fast; we came back 2 Days later at 7:15 in More

by zuell2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bismarck was very kind and helpful !!!!!!
Jun 12, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you again for this feedback, Friedrich.

June 08, 2023

It was a completely different experience from the last time they took my vehicle to service there. Communication is key and they are on top of their game. Thank you for the great service. More

by mariano.ruiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Great to see you back with us again so soon!

June 07, 2023

Excellent service, very in love and attentive, the coffee was delicious. recommended 100%. thank you More

by geliannymdz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis Gamez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 07, 2023

Dealership sold me a flooded damaged car. I will tell everyone I meet to never do business.. thieves, rip off the consumer, sale the same damaged car 3 times only to leave the problem for the More

by HOUSTONSULLIVAN51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony, Elvis, finance jerk,
Jun 07, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@miamilakesautomall.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 07, 2023

The people that support the customer are excellent. Most have been there for many years and take pride in their work. More

by vazquez_mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Nuñez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RJ in finance. Rene and Dayron in sales
Jun 07, 2023 -

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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