Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi

A very rude and unpleasant person. I am a customer at Miami Lakes and went in for a service. He wanted to charge me $140 when there is an $89 coupon available on the website. When I sh I am a customer at Miami Lakes and went in for a service. He wanted to charge me $140 when there is an $89 coupon available on the website. When I showed him the coupon, he became angry, insulted me, and treated me very poorly. I believe this company should not employ people like this, as they create a very negative experience for customers. More

I am having the same experience that dsingman72 wrote about. After multiple texts, voicemails, e-mails and certified letters to finance and management I received one phone call and I was hung up on after about. After multiple texts, voicemails, e-mails and certified letters to finance and management I received one phone call and I was hung up on after 18 minutes. I learned the customer is never right. I have emails from their vendors documenting that some of the services I bought were never purchased and/or provided by the dealership or they were different companies than I what I agreed to on the buyers sheet. I've been requesting cancelation of policies within my 30 day window and they are non-responsive. I strongly urge you to find another dealership to do business with. More

We were assisted by Myles Cure and he was very professional, respectful and paying attention to what we were saying. He guided us through every step , not rushing or slowing down the process. All professional, respectful and paying attention to what we were saying. He guided us through every step , not rushing or slowing down the process. All this also applies to the financial officer José Gravata, that offered an excellent service. Yes , you still need to negotiate ,but they don't push it or rush you .Very happy with this experience. More

Today I was in Miami Lakes Auto Mall for an oil change and tire rotation, the excellent services of the service advisor Mr. Armando Escudero and the mechanic Damian I always leave satisfied with the work and tire rotation, the excellent services of the service advisor Mr. Armando Escudero and the mechanic Damian I always leave satisfied with the work congratulations. More

Worst experience ever; definitely will be avoid to do business with any of these dealers chain. Trying to reach a responsible person on finance dept and all I got are incorrect address or voicemail only business with any of these dealers chain. Trying to reach a responsible person on finance dept and all I got are incorrect address or voicemail only, which NEVER received a call back. More

Very quick and efficient service was done. service team was very professional they did a great job service team was very professional they did a great job More

I was very disappointed that my car had not been thoroughly cleaned. The floors had been vacuumed, but there were food particles in the back seat and scuff marks on the dashboard and seat backs from thoroughly cleaned. The floors had been vacuumed, but there were food particles in the back seat and scuff marks on the dashboard and seat backs from feet being put on them. I felt it should have been detailed or at least thoroughly cleaned and polished. More

mala atencion con los papeles incompletos no me gusto la atencion no voy mas y la junta de la puerta del carro tiene problemas atencion no voy mas y la junta de la puerta del carro tiene problemas More

Vehicle was ready a lot sooner than I expected. My only complaint was that there was no coffee in the waiting room. My only complaint was that there was no coffee in the waiting room. More