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Metro Kia of Madison

Madison, WI

3.6
57 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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5442 Wayne Terrace

Madison, WI

53718

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Showing 57 reviews

March 11, 2021

Don't fall for this dealership's bait and switch - do your homework instead. There’s a reason for the bad reviews. Hard to believe dealerships are still using these antiquated methods. Julius was a great More

by CaliBadger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Julius Starlin
February 27, 2021

Kyle vyse needs to be fired immediately. He has repeatedly dodged over 50 calls i’ve made, Ive left notes in his desk, and even went in to talk to him. Someone he was able to dodge me every time. U More

by Mcclurggarrett95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kyle vyse
September 23, 2020

Very frustrated with this dealership. My regular experience with the sales and finance teams and the dealership mgr at Metro KIA was games and deceit. Several times I drove an hour to meet with some More

by sakelter
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Kyle--finance mgr, Jose--sales rep
September 10, 2020

Worked with Julius Starlin. He really took the time and listened to my needs. It felt like talking to an old friend. Would come back and get another car from him! More

by cdenise81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julius Starlin
September 02, 2020

bought our new telluride, worked with Kyle vyse. He got me a great deal on my extended warranty and gap! Answered all my questions and had the paperwork ready upon arrival!! Best car experience ever. Tha More

by KiaTelluride
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
kyle vyse
Sep 23, 2020 -

KiaTelluride responded

Congrats on your new Telluride, thank you for your business!

March 08, 2020

Very friendly and professional. I worked with service advisor Alec and Technician Vince, both were very friendly and professional. They were up front with what needed to be done, an More

by tim-w
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alec, Vince
August 20, 2019

Quick service great price oil changes Fast low price oil changes. Great customer service from sales department. The sales department gave us a loaner car when our car was in an accident. T More

by Jim1971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffery
July 20, 2019

Great experience at Metro Kia of Madison I have never written a car dealer review before, partly because early in my life I gave up on the perceived costs and confusion in trying to make comp More

by peterfeneht
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales, Justin Sagissor and Manager, Kyle Vyse
February 27, 2019

Dealership has ethical problems, You have to go through the stressful process of challenging their inflated value and additional charges to make their additional revenues. Sad that th More

by consumer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
general manager
January 09, 2019

Rocky experience from the start Well my experience at Metro Kia has been rocky from the start, I have been told may different things throughout my experience all contradicting the ot More

by Rl0715
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tony Andersen
3
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