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Metro Honda

Jersey City, NJ

4.5
3,259 Reviews

540 NJ-440

Jersey City, NJ

07305

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3,259 Reviews of Metro Honda

February 18, 2023

waiting area while you wait for the car that serving is awsome great ambient made a huge room and clean More

by Apple apps nolandgaling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo, Riverside Partners, Sam Jabbar, Karin Towle, Gabriel Martins, Gustavo Rios, Ron Barahona, Rick Pereira, Milton Rodriguez
Feb 21, 2023 -

Metro Honda responded

Thank you for the review!

February 17, 2023

Told them about an issue about my car they never explained nothing about the problem More

by Pat
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Jose Cornieles
Feb 21, 2023 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak more about your visit. Kind regards, Rich Sabatino Service Manager 201-451-7111 x1268 or x2107

February 17, 2023

We like this dealer in Jersey City, everyone are super accomodating, pleasant and kind. They explained everything to us, including all the documents that needed to sign. More

by Chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Bivins
Feb 21, 2023 -

Metro Honda responded

Thank you for the great review, Chris!

February 17, 2023

I called them to service my Acura RDX that was broken down and had to be towed to them from Honda in Passaic . Elvis was extremely professional and helpful. More

by Tcgoldie3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis
Feb 21, 2023 -

Metro Honda responded

Thank you for rating us. We are glad to hear of your experience!

February 17, 2023

Rachel is the best. I was so happy with the service she provided. I will be back again 🥃 More

by APETRILLO8989
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Terriogo
Feb 17, 2023 -

Metro Honda responded

Thank you for sharing your experience working with Rachel!

February 16, 2023

My visit to Honda dealer was amazing the address all my issues and make sure that I left with a very very sturdy and ready for the summer vehicle More

by rosmarbyl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Metro Honda, Jose Cornieles, Raychiel Lopez, David Bivins, Deidre Daniels, Genaro Velez, Juan Coca, Carlos Inoa, Joe Diolosa, Rafael Rodriguez
Feb 17, 2023 -

Metro Honda responded

Thank you for taking the time to share your experience!

February 15, 2023

Finance and sales are absolutely horrible. Mr fernandez in service is fantastic, should be promoted! More

by Chris P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Riverside Partners, Sam Jabbar, Karin Towle, Ron Barahona, Rick Pereira, Milton Rodriguez
Feb 16, 2023 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, please do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak more about your visit with you. Kind regards, Jose Cornieles Director of Sales 201-451-7111 x1243

February 15, 2023

I asked to fix the gap on the hood. They just adjusted the rubber stopper which I can always do myself. The fix should be aligning the hood latch. Didn't give the best that they can More

by benpepino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rachel Terriogo
Feb 16, 2023 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, please do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak more about your visit with you. Kind regards, Jose Cornieles Director of Sales 201-451-7111 x1243

Feb 16, 2023 -

benpepino responded

No one is even answering this phone number.

February 15, 2023

Staff is not aware about the warranties provided by Honda , instead does argue with customer More

by SHAILESH_PARIHAR
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Metro Honda, Jose Cornieles
Feb 15, 2023 -

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, please do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak more about your visit with you. Kind regards, Jose Cornieles Director of Sales 201-451-7111 x1243

February 12, 2023

It took a long time to get paperwork started but once it was started process was pretty simple. More

by Carman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deidre Daniels, Milton Rodriguez
Feb 13, 2023 -

Metro Honda responded

Thank you for sharing your experience Carman!

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