Metro Honda

Worst manager Fernando, big liar, stay away from this dealer. Waste of time, making appointment and discuss things in advance was useless. I have dealt with many dealers including metro honda in the dealer. Waste of time, making appointment and discuss things in advance was useless. I have dealt with many dealers including metro honda in the past but this my first time in 30 years writing a negative review. If i could give them zero stars I would. I have bought from them before many times and referred many friends and family but the way they treated me was unprofessional and disgusting.  There was no need for this type of treatment , so I won’t be referring them or going back to them ever.   I spoke to christina and valentina via phone and text and they confirmed they had the car that I wanted at their dealership and that I could get the car same day, they even texted me pictures of the car and confirmed car will be there when I arrive at the dealership and that she already discussed the numbers with her manager so everything will be ready when I arrive.  When I arrived at the dealership there was no one to attend me and had me wait 20 minutes besides having an appointment and half of the sells people were just roaming around.  While I  was waiting I had to constantly ask people to get me to meet with val instead three different people came and asked me which car I wanted when they should know in advance as it was discussed with val.  Val never showed some other guy name fernando shows up claiming that he is the manager then they set me up with lee but still they went back and forth about the car and in the end it turned out they didn’t have they car in stock, and then fernando started lying about how  he could get me the car on Monday if we decide on the price and the price he wanted to offer me was msrp plus taxes and fees with no discount for a car they didn’t have and possibly won’t have.  Fernando manager is the biggest liar , in my past 30 years I have bought 20 cars through different dealership but I never met a manager who is a liar like fernando.  Fernando biggest liar on the planet stay away from him.  He told me they have four stores and a big warehouse and the car was seating in one of the store or warehouse and he couldn’t get the car until we agree on a price, why he couldn’t say he doesn’t have the car.  All the dealers offer msrp so why go to dealer like metro honda who lies, plays games, disrespect customers and waste their time.   I will inform all my friends on whatsapp, instagram and facebook to not go to them because they waste time and disrespect the customer. More

My experience at Metro Honda was excellent. I recommend to see Danny when you get there. I recommend to see Danny when you get there. More

David's professionalism and patience and the ability to remain calm while I was extremely nervous was PRICELESS! Thanks David! remain calm while I was extremely nervous was PRICELESS! Thanks David! More

Great sales service and experience. Sales rep gave me several options and worked on getting me a good deal. Finance was a great experience also, gave me several service and warranty op Sales rep gave me several options and worked on getting me a good deal. Finance was a great experience also, gave me several service and warranty options and did not use high pressure tactics to get me to buy anything although I did buy a service plan. Will definitely use again and recommend to others More

Disgusting work, I left my car at 7:30am and arrived at 4:00 and it was still not ready, they delivered my car at 5:40pm plus 10 hours and 10 minutes, someone tells me what the xxxx they did in all those h 4:00 and it was still not ready, they delivered my car at 5:40pm plus 10 hours and 10 minutes, someone tells me what the xxxx they did in all those hours? I definitely wouldn't come back here EVER! More

This dealership is horrible, I made a cash purchase and am still waiting for title and plates. My check cashed 2 days after the sale and now my temp plate is expired. They charged me $799 for the service o am still waiting for title and plates. My check cashed 2 days after the sale and now my temp plate is expired. They charged me $799 for the service of doing the DMV work, which wasn't done, an hours work that apparently becomes a new way to extort money from a buyer. I wonder if that money will be refunded to me when they finally do the DMV work? More

I recently leased a 2025 Honda HRV from Lee with finance assistance from Joe D. . The experience was pleasant, helpful and customer centered. I love my car. My sales rep, Lee was top notch and Joe could not assistance from Joe D. . The experience was pleasant, helpful and customer centered. I love my car. My sales rep, Lee was top notch and Joe could not be kinder to me. More

Professional and accurate. .that's all I have to day..till next time..nice doing business with you .that's all I have to day..till next time..nice doing business with you More

Raychiel is a great sales person , we got a good deal in purchasing our car. purchasing our car. More

The customer service was really poor . I was to told my véhicule was ready. Once I said I would wait for the suggested services since I am not ready financially. the lady hold on to my pay I was to told my véhicule was ready. Once I said I would wait for the suggested services since I am not ready financially. the lady hold on to my payer for 2h . I just needed an oil change. Tracy is horrible. Next time I will not let her handle my service . You need to review her customer service stills. . More