
Metro Honda
Montclair, CA
Filter Reviews by Keyword
By Type
409 Reviews of Metro Honda
Best Dealership Excellent customer service from Genaro Amaya and all the staff that I dealt with. I purchased a 2013 Honda Civic. The dealership was awesome! Very acc Excellent customer service from Genaro Amaya and all the staff that I dealt with. I purchased a 2013 Honda Civic. The dealership was awesome! Very accommodating and helpful. They were very reasonable negotiating. Would strongly recommend them! Metro Honda have great cars and great service. Best dealership in the area. More
Best dealership in San Bernardino, California. Great customer service from K. D. Sanders and all the staff that I dealt with. I returned to Metro Honda as a repeat customer. I purchased a 2013 Hond Great customer service from K. D. Sanders and all the staff that I dealt with. I returned to Metro Honda as a repeat customer. I purchased a 2013 Honda Fit 2 1/2 yrs. ago, but was now interested in a 2016 Civic. The dealership was awesome! Very accommodating and helpful. They were very reasonable negotiating. Would strongly recommend them! Metro Honda have great cars and great service. Best dealership in the area. More
Recall airbag and replace timing belt Joseph King is the best! He always has a smile on his face and is very helpful when it comes to my car service. Thank you! Joseph King is the best! He always has a smile on his face and is very helpful when it comes to my car service. Thank you! More
Oil service Prompt response. Great service. Joseph King has handled our service since he started at Metro Honda. We have been Metro customers for 33 year Prompt response. Great service. Joseph King has handled our service since he started at Metro Honda. We have been Metro customers for 33 years. We like their new show room. More
Joseph King in the Service Department I recently took my Honda Civic Hybrid 2007, to Metro Honda, where I had purchased it, and was pleasantly greeted by Joseph King. I told him that I was I recently took my Honda Civic Hybrid 2007, to Metro Honda, where I had purchased it, and was pleasantly greeted by Joseph King. I told him that I was going on a long trip the following week, and that I wanted to be sure that my car was ready for its journey, Mr. King was very helpful, and got me into service right away. Joseph also told me that I should use Metro's Shuttle Service, back and forth to my home while my car was being serviced, as it would take a couple of hours. Joseph called me promptly, when my car was finished, and sent the shuttle to pick me up right away. I would definitely recommend Joseph King, when you take your car to be serviced at Metro Honda, His smiling face, and helpful, and caring attitude are greatly appreciated, More
Bait and Switch This review is regarding salesperson Eddie S. at Metro Honda. Cliff note: tried to help Eddie out, he decided to pull the Switch and Bait on me. This review is regarding salesperson Eddie S. at Metro Honda. Cliff note: tried to help Eddie out, he decided to pull the Switch and Bait on me. He test drove with my dad and me. At first, I liked his attitude (wasnt too pushy). When my dad was finally ready to make his purchase, i shopped around, and decided to help Eddie out by buying it from him so he gets the full commission. We have everything set and negotiated through text messages and made an appointment. (i have picture proof on my phone) I took the day off, and drove with my dad to get the car. Half way through (40 mile drive for us), I decided to text him to confirm one last time just in case. Boy was I glad that I texted him. He gave us the good old bait and switch. He told me the price he gave me was for a different car. (remember, I have proof from his previous texts) He then proceed to give me a price of an alternative vehicle and I asked him, is this combination even available, and he said "yes". This is a lie as I later did more research on honda website and also verified with 3 other dealerships. At the end, we got the car for the price we wanted at a different dealership 3 miles away from my house. If I am willing to drive 40 damn miles to help you out so YOU can get the commission, how dare you try to trick me?! Let's be honest. Most dealers can sell you the same car for about the same price because they get the same incentives and same dealer hold backs and what not. What's really selling you the car is how your car salesperson present themselves to earn the business. How a salesperson present themselves can show a lot about how the dealership is. Eddie pulled the switch and bait on me even though I was trying to give him commission for his work tells me that this dealership is not trustworthy whatsoever. I would def recommend future customers to stay away. More
Honda Accord I just purchased a Honda Accord Touring, The Sales guy was very nice and helpful, I say if your looking for a new car go see Isaiah in Montclair I just purchased a Honda Accord Touring, The Sales guy was very nice and helpful, I say if your looking for a new car go see Isaiah in Montclair More
Accord Sport I live in the Bay Area and I have been to many dealers, but Metro Honda is by far the best place I have ever purchased a car. The customer service is I live in the Bay Area and I have been to many dealers, but Metro Honda is by far the best place I have ever purchased a car. The customer service is outstanding. The people are Great, Christy Alarcon, Alex and Nickki were great and made it that much better for me. I would recommend this for anyone. More
GREAT CUSTOMER SERVICE I should have just purchased my car here to begin with!!!!I bought my car at Volkswagen dealer in Claremont only 3 weeks ago(wont be returning there e I should have just purchased my car here to begin with!!!!I bought my car at Volkswagen dealer in Claremont only 3 weeks ago(wont be returning there ever)....the car needed repairs and I was told to go to Honda by the Volkswagen dealer. Long story short, Honda staff(mainly service dep.) has went above and beyond for a car they didn't even sell me...Patrick in the service department is absolutely fantastic, I would give 10 stars if possible. I didn't feel any pressure to do repairs . Service reps are very knowledgeable and professional. And very easy to get ahold of. Thank you so much Patrick .I cant wait to pick my car up later today. And hopefully in a year or 2 I will purchase my next vehicle here with peace of mind!!!! More
Service I recently had my Honda serviced at Metro Honda. We worked with Joseph who was wonderful. He was knowledgeable and professional and made sure that m I recently had my Honda serviced at Metro Honda. We worked with Joseph who was wonderful. He was knowledgeable and professional and made sure that my concerns were understood. This is not the first time we have worked with Joseph, both times the service we received from him was superior. I applaud Metro Honda for having employees like Joseph. Although I purchased my Honda at Norm Reeves West Covina I will definitely continues to patronize Metro Honda because of the great service I have received. More