Metro Ford
Schenectady, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Good grief Metro Service is Great! We are constantly getting superb service at Metro Ford. The Service Department consistently gives us updates of the things that will need replacing in We are constantly getting superb service at Metro Ford. The Service Department consistently gives us updates of the things that will need replacing in the future, as well as what needs to be replaced now. More
Great Visit Everything went fine from my initial phone call to the end of the project. Quick and responsive and very helpful. Unfortunately I do not remember t Everything went fine from my initial phone call to the end of the project. Quick and responsive and very helpful. Unfortunately I do not remember the names of the service agent, the driver or the cashier - all were great. More
Easy experience very little hasell Just purchased a new F 150. The first time I stopped in to the dealership and asked for a specific salesman I was told that the intercom was not work Just purchased a new F 150. The first time I stopped in to the dealership and asked for a specific salesman I was told that the intercom was not working well but they would try and page him. After a 15 minute wait I left as no one seemed to know where this person was. I was almost not going to come back as I was just looking at that time and not really in need of anything but I figured I'd look and see what was around. I did come back a couple of days later and spoke to the salesman I had purchased maybe 1/2 dozen vehicles from and he told me he was off they day I stopped in. Seems to me someone should have know that. I ended up with a purchase as I felt it was a good deal, and I am glad I did. Once we got into the process it went very smoothly. I also believe someone should be more familiar with the vehicle electronics to educate a new buyer. I have had to figure most of it out myself. More
Very helpful Our salesperson was excellent. She helped us through the whole process, from finding the right vehicle to getting the best price for us. The whole exp Our salesperson was excellent. She helped us through the whole process, from finding the right vehicle to getting the best price for us. The whole experience was stress free with no pressure. More
Good at what they do! I appreciate the ability to schedule regular maintenance on my car and I appreciate the Metro Ford techs are so knowledgeable about their cars. Troy I appreciate the ability to schedule regular maintenance on my car and I appreciate the Metro Ford techs are so knowledgeable about their cars. Troy Hanlon is always good and fair to deal with! More
Great service again I have always had great service at Metro. Again Troy Hanlon was great to work with. He is always friendly and very helpful. I like that you know that I have always had great service at Metro. Again Troy Hanlon was great to work with. He is always friendly and very helpful. I like that you know that everything is done right and they back their service. More
New F150 Sport I have been buying from Metro Ford for 30 years. Always has been a great experience with the Metro Ford team! Always professional and friendly! I have been buying from Metro Ford for 30 years. Always has been a great experience with the Metro Ford team! Always professional and friendly! More
Even on a busy Saturday, great service Even on a busy Saturday in the service dept, was able to get in and out. Thanks to the exceptional people, from Tom the service writer to the techs. Even on a busy Saturday in the service dept, was able to get in and out. Thanks to the exceptional people, from Tom the service writer to the techs. Awesome! More
Great team Service was great from start to finish. This team is great and I'll recommend them to anyone who admires the awesome F150 I purchased. Thanks again t Service was great from start to finish. This team is great and I'll recommend them to anyone who admires the awesome F150 I purchased. Thanks again to the team at Metro Ford!! you More
Fast and courteous As always, the staff was courteousness and professional. They kept me informed of the status of the job and it was completed quicker than quoted. As always, the staff was courteousness and professional. They kept me informed of the status of the job and it was completed quicker than quoted. More