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Metro Ford
Schenectady, NY
4,925 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,925 reviews
September 30, 2021
I’ve always found the Metro Ford dealership to be friendly and professional. No other dealership in this area has serviced my F150 like Metro Ford. friendly and professional. No other dealership in this area has serviced my F150 like Metro Ford. More
by TBenton
Verified CustomerEmployees Worked With
September 30, 2021
Anthony and JT answered all of my questions, we’re very patient, and made sure that I got the deal I wanted. They very both very respectful gentlemen and I’d be happy to refer others to Metro Ford :-) patient, and made sure that I got the deal I wanted. They very both very respectful gentlemen and I’d be happy to refer others to Metro Ford :-) More
by YANA.DUSHKO
September 30, 2021
Great job on outside. Was unhappy the detailing inside wasn't done and was to be included. wasn't done and was to be included. More
by Dfoss0301
September 30, 2021
Very professional and service oriented and keep their promises. Expertly done on very timely manner promises. Expertly done on very timely manner More
by Gio
September 30, 2021
Quick service with easy drop off and pick up. Kind staff with personable interaction. Highly recommend. with personable interaction. Highly recommend. More
by KENWOOD821
Employees Worked With
September 30, 2021
Front desk and receptionist were very good and helpful the time for the oil pan seemed long thank goodness for the loaner hopefully this oil pan will last as long as the truck does the time for the oil pan seemed long thank goodness for the loaner hopefully this oil pan will last as long as the truck does More
by cfmoh
September 28, 2021
Great to do business with. Friendly and helpful with any questions that came up about our new vehicle. questions that came up about our new vehicle. More
by LILLYC1948
September 28, 2021
Great service and great staff. Always a great experience, reasonable, punctual, professional, friendly and efficient. reasonable, punctual, professional, friendly and efficient. More
by ANGELOM4
Employees Worked With
September 28, 2021
Personnel are very attentive to your needs. Everyone that I met seems to be happy with what they are doing. I met seems to be happy with what they are doing. More
by tcashan
September 28, 2021
Metro Ford personel were friendly, courteous, and not pushy. The car that I went to try out , and eventually purchased, was exactly as advertised. I would definitely do business with Metro Ford again. pushy. The car that I went to try out , and eventually purchased, was exactly as advertised. I would definitely do business with Metro Ford again. More
by HOCKYNUT50
Employees Worked With
