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Metro Ford
Schenectady, NY
4,925 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,925 reviews
October 10, 2021
I have purchased 4 vehicles from metro over the past 25 years. I have been pleased with the quality of mechanical service that I’ve received on my vehicles. years. I have been pleased with the quality of mechanical service that I’ve received on my vehicles. More
by SSJAMES2060
Verified Customer
October 09, 2021
I have purchased quite a few vehicles here always preferred above other local dealerships and I love my salesperson Nicole preferred above other local dealerships and I love my salesperson Nicole More
by Wjcoub
October 09, 2021
Attentive and helpful friendly staff. Patient and thorough with all the needed paperwork. I would go back again. thorough with all the needed paperwork. I would go back again. More
by anezaj1
Employees Worked With
October 08, 2021
Metro Ford has the best service and the Tri-City area period, love taking my Ford there. period, love taking my Ford there. More
by tsonnek
October 08, 2021
Timely and friendly. Work that was down was very nice. Could use some bottled water in the waiting room Could use some bottled water in the waiting room More
by KILLEENCIRILLA
October 08, 2021
Usually have very little problems with the service but sometimes the parts aren’t readily available sometimes the parts aren’t readily available More
by JBLESER
October 07, 2021
When it became apparent the repair would take a few hours the dealership offered me a ride home and called me when my car was finished. Then they sent a courteous driver to drive me back to my car. hours the dealership offered me a ride home and called me when my car was finished. Then they sent a courteous driver to drive me back to my car. Now that's service!!!⭐ More
by lilly751060
Employees Worked With
October 07, 2021
Dealer rep knew his product, didn’t try to pressure or up sell us and was friendly . sell us and was friendly . More
by CRAMPTON.ERIC
